Over 100 “digital employees” work at this Wall Street bank | They have performance reviews. Human managers. Email addresses. Logins. But they’re not human.
Over 100 “digital employees” work at this Wall Street bank | They have performance reviews. Human managers. Email addresses. Logins. But they’re not human.
“Bank of New York Mellon says it has over 100 digital employees working on everything from payment remediation to engineering and code repair.
The bank’s AI strategy is among the most aggressive on Wall Street as it seeks to increase productivity and enhance profits, though the firm says AI will not affect headcount.
Unlike an AI agent built to perform one specific task, a “digital employee” can be a bundle of agents running autonomously or semi-autonomously.
The bank describes this bundling as a solution, but digital employees go a step further. The solution is wrapped with a login ID and email so “it can essentially operate as a human would inside the environment,” Vince said.”
Ok-Goose6242 on
Probably the best use of AI, to use it on work intensive tasks and not those requiring creativity.
Taibok on
Imagine working your way up through banking your whole career, just to end up writing performance reviews for a bunch of anthropomorphized chatbots.
What a joke.
throbbyburns on
How can it not affect headcount? They’ll cut back on hiring.
j--__ on
anyone with brains will be selling any shares of this bank they might happen to own.
spinur1848 on
This makes me want to go find whatever BNY Mellon is investing in and short it. Management there is either lying to their shareholders or they have lost their ability to distinguish truth from fiction.
Upbeat_Parking_7794 on
So, basically interacting with an LLM through email? And the machine access to team files and folders?
Is the LLM going to meetings, sharing opinions and volunteering for taking over tasks?
Does it learn?
Are the manager trusting their work? Or is a human reviewing everything?
How much actual use are these LLM having versus using the LLM through a more convenient interface?
7 Comments
“Bank of New York Mellon says it has over 100 digital employees working on everything from payment remediation to engineering and code repair.
The bank’s AI strategy is among the most aggressive on Wall Street as it seeks to increase productivity and enhance profits, though the firm says AI will not affect headcount.
Unlike an AI agent built to perform one specific task, a “digital employee” can be a bundle of agents running autonomously or semi-autonomously.
The bank describes this bundling as a solution, but digital employees go a step further. The solution is wrapped with a login ID and email so “it can essentially operate as a human would inside the environment,” Vince said.”
Probably the best use of AI, to use it on work intensive tasks and not those requiring creativity.
Imagine working your way up through banking your whole career, just to end up writing performance reviews for a bunch of anthropomorphized chatbots.
What a joke.
How can it not affect headcount? They’ll cut back on hiring.
anyone with brains will be selling any shares of this bank they might happen to own.
This makes me want to go find whatever BNY Mellon is investing in and short it. Management there is either lying to their shareholders or they have lost their ability to distinguish truth from fiction.
So, basically interacting with an LLM through email? And the machine access to team files and folders?
Is the LLM going to meetings, sharing opinions and volunteering for taking over tasks?
Does it learn?
Are the manager trusting their work? Or is a human reviewing everything?
How much actual use are these LLM having versus using the LLM through a more convenient interface?
To me it looks like showoff.Â