In Macedonia, one in five people (22%) aged 16 to 74 have used artificial intelligence (AI) tools this year. The majority have used them for personal purposes (15,76%), while 8,55% have used them for work. Almost one in ten (9,4%) have used them for formal education.
At EU level, almost a third (32,7%) of people aged 16 to 74 have used AI tools. The majority have used them for personal purposes (25,1%), while 15,1% have used them for work, and 9,4% for formal education, show data on ICT use in households and by individuals published by Eurostat.
As the most common reasons for not using AI tools, 43% of citizens in North Macedonia said they did not need them, 11% did not know how to use them, and 2% due to concerns about privacy and security.
In Europe, the leader in the use of AI tools is Norway (56,32%), while the least used by citizens in Turkey is 17,19%.
Among the countries in the region, citizens of Greece (44,09%) and Slovenia (37,56%) said they use the most generative artificial intelligence tools. This is followed by Croatia (27,52%), Bulgaria (22,5%) and Macedonia (22,03%). Citizens of Serbia (18,64%) and Bosnia and Herzegovina (20,26%) use AI tools the least.
At the EU level, the use of generative artificial intelligence tools is most widespread in Denmark (48.4%), Estonia (46.6%) and Malta (46.5%). In contrast, the lowest percentage of people using generative artificial intelligence tools is observed in Romania (17.8%) and Italy (19.9%).
In the EU, 94% of individuals used the internet in the last three months of 2025, while four percent spent the entire year without using the internet.
For internet connectivity, mobile devices have been used by almost 9 out of 10 people in the EU, while 74% of individuals have ordered or purchased services or goods via the internet.
Last year, 91 percent of households in the country had access to the internet, which is a significant increase compared to 2015, when that number reached 69%. About 6,86 percent of citizens spent the entire year without using the internet.
For internet connection, most people used mobile devices (91,5%), about 20% desktop computers, 35% laptops and 9% tablets.
Most often, 86 percent of people in the country used the internet to make phone calls or video chats, 78 percent to access social media, and 41 percent to make payments and receive emails. About 42 percent of citizens ordered or purchased services or goods online last year, which is twice as much as in 2020 when 21 percent did so.