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    Is this a Scam ?
    Germany

    Is this a Scam ?

    I have been receiving this letter from this Inkasso (debt collection) office for several months now. They claim that I have something unpaid at a JET gas station?!

    I have written them emails asking them to provide proof / explanations, and I have tried to contact them by phone, but nobody answers ever. It seems strange to me because I continue to go to that JET station and pay without any problems. I have never received a letter directly from JET; instead, it came directly from this Inkasso company with this amount, including a reminder fee (Mahnung), which seems exaggeratedly high to me.

    I also looked at the Google reviews, and everyone is complaining about them. What should be done? What can I do? The situation has already become annoying.

    Thank you very much, and I wish everyone a Happy New Year.

    https://www.reddit.com/gallery/1q087wl

    Posted by East-Medium-3650

    View 7 Comments

    7 Comments

    1. Normal-Definition-81 on

      Was a card payment rejected by your bank? (Very likely on 16.07. or a couple of days later)

    2. AdApart3821 on

      You should check your bank statements if there was a rejected card payment of 10 Euro in July.

    3. Exci_ on

      A debt collecting company will obviously have bad reviews no matter what. Did you go to that JET at 16.07? Any payments you can see on your card on that date?

    4. IrrerPolterer on

      It is not uncommon that you didn’t hear from JET directly. Many companies don’t want to deal with dept collection and outsource every incident directly to external debt collectors.
      Try to find oit whether this Inkasso company is legitimately registered (they must provide a Handelskammernummer which you can verify on the website of the chamber of commerce). If that checks out, I would continue to try and contact them. Do it in writing, as in an actual paper letter,  ideally using an Einschreiben, so you lnoe that it actually arrived. 

      Ultimately, as others have commented, it’s possible that a card payment didn’t go through at some point. But I agree that they should provide you with details and proof. 

    5. Significant_Ad_1012 on

      Nope, not a scam. It is unfortunate, but you should pay the amount asap to avoid higher fees.

    6. Mediocre-Method-3573 on

      Sorry to say it’s not a scam, they are officially announced here in germany.

      Maybe something went wrong before.

    7. Sonar_Tax_Law on

      Dude, you admit that you had a declined card payment at a Jet station, didn’t pay anything for half a year and now you wonder why you keep getting letters from a collection agency? Am I getting that right?