JACKSONVILLE, Fla. – JEA asked customers to reduce energy and water use Monday morning due to the extreme cold temperatures that are driving higher-than-normal electricity demand across the state.

JEA said while the system is performing as expected, available power supplies are limited. For that reason, the utility asked customers to help ease the load on the electric grid by reducing energy use between 5 and 10 a.m. Monday.

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During these times, JEA also asked customers to minimize water usage.

Here are some ways you can reduce it:

  • Reducing shower length

  • Turning off faucets when brushing teeth

  • Restricting usage of washing machines and dishwashers unless necessary

Moreover, with overnight temperatures near freezing, the utility reminded customers to protect pipes by leaving faucets on a slow drip, which helps prevent freezing without lowering system pressure.

Despite some customers reporting water loss on Sunday, JEA said there were no water outages on its system.

RELATED | JEA reports no water outages due to frigid temperatures, suggests pipes might be frozen

JEA said the overnight freeze warning may have frozen customers’ pipes or water lines, stopping water from flowing into homes.

If you have a cracked or burst pipe, JEA suggests you shut off the water supply from the main shutoff valve and contact a licensed plumber.

If you are unable to locate your main shutoff valve, you can call JEA at 904-665-6000 for assistance.

Find more ways to conserve water atjea.com/save.

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