
Hi all,
I need some suggestion on the following. So my bathroom tiles look like they are made of natural stone. I used random acidic cleaner and scrubbed it well thinking it will help remove the hard water deposit.
However it has caused etching and has ruined the surface of the stone.
I’m moving out of the house in a month. How can i fix this ?? Is there something i should try? Or should i immediately inform my landlord and since i have getsafe liability premium insurance i should claim it there?
What will be the approximate cost of fixing this ? And will the insurance cover this? Or is there any alternative solution
Or do you think it is not a huge issue and owner might not mind it since its cosmetic?
https://i.redd.it/2jzvhko2vplg1.jpeg
Posted by catmeouu

11 Comments
Are you sure it’s not „ Kalk „? You could try a lemon vinegar cleaner
>I used random acidic cleaner
that’s always a great idea on surfaces you don’t know how to clean… great…
>How can i fix this ??
you can’t. you just destroyed these bathroom tiles. you need to get them replaced. talk to your landlord, if he is smart he as bought additional tiles and all you need to do is paying a handyman for replacing them. your insurance may cover that so talk to them first! fixing this can cost a few hundreds.
That at least partially is not cosmetic.
I’d do both, inform the landlord and your liability insurance. As they claim to also cover installation mishaps, they also should cover accidental use of the wrong cleaning agent. Here’s to hoping they have an understanding insurance adjuster that actually wants to adjust an occurred damage.
Your main problem could be: getsafe has passed their liability insurance on to andsafe last December. Same corporation, different name. Next, the company behind getsafe/andsafe is Provinzial, an insurance company that has been reported on for dragging out claims and being generally uncooperative with customers when claims are concerned.
So best to inform your landlord that adjustment for the damage is through getsafe/andsafe, and therefore through Provinzial. Ask for patience if they drag their feet and maybe give him the contact info for your insurance broker, as well as the regulation claim number, as soon as you have it. That way, he can put some pressure on them.
Rub the tiles with a little oil, before you hand over the apartment.
Maybe try some tile polish
Well… you ruined it. So you have to pay for it. Simple
Time to put your liability insurance to use.
Liability insurance.
I just need to rant a bit about the quality of apartment for rent; like when did we accept having stuff that gets literally destroyed when you clean it? I mean are you not supposed to clean it? Or even use it? Or clean it with lukewarm water only? Come on, it’s a piece of bathroom, it should be made to be durable and easily cleanable. And it’s super sad you need to get ripped off paying extra insurance to cover something that seems not to be supposed to be used, let alone last the rent period anyway 😩
just Google what type of oil will fix it cosmetically. only needs to last until you get your deposit back, then it’s the landlords problem.
Were you informed in the lease contract or elsewhere in writing that the shower requires special cleaning agents?
Have the surfaces been sealed?
Did you use a standard household cleaning agent? Or are there warnings on the label not to use it for cleaning granite?
If so, the appearance now corresponds to normal wear and tear.
But, become a member of the tenants’ association.