
The delay stems from technical problems linked to the rollout of Adem’s new IT system, which the agency admits caused disruptions in processing some applications.
Anyone knows which IT system is this one?
https://www.luxtimes.lu/luxembourg/adem-delays-leave-single-mum-without-income-for-four-months/143584737.html
Posted by Stunning_Disk_5345

1 Comment
This not a IT failure, but a process and human failure. She reached out during all these months and not one employee was able to help her correct her application.