**From Business Insider’s Alistair Barr:**
One of Silicon Valley’s main airports just made its newest hire, a robot named “José.”
San José Mineta International Airport is turning to artificial intelligence to ease the strain of modern air travel, debuting “José,” a humanoid robot, as some US airports grapple with staffing shortages and widespread delays.
Developed by Silicon Valley startup IntBot, José is designed to greet passengers, answer questions, and provide real-time updates while autonomously navigating busy terminals.
The robot will be stationed in SJC’s Terminal B as part of a four-month pilot, “singlehandedly running his own gate,” according to an email previewing the test that referred to José as the airport’s “newest hire.”
Airport officials said the launch highlights San José’s role as a testing ground for emerging technologies to improve customer service.
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**From Business Insider’s Alistair Barr:**
One of Silicon Valley’s main airports just made its newest hire, a robot named “José.”
San José Mineta International Airport is turning to artificial intelligence to ease the strain of modern air travel, debuting “José,” a humanoid robot, as some US airports grapple with staffing shortages and widespread delays.
Developed by Silicon Valley startup IntBot, José is designed to greet passengers, answer questions, and provide real-time updates while autonomously navigating busy terminals.
The robot will be stationed in SJC’s Terminal B as part of a four-month pilot, “singlehandedly running his own gate,” according to an email previewing the test that referred to José as the airport’s “newest hire.”
Airport officials said the launch highlights San José’s role as a testing ground for emerging technologies to improve customer service.
[Read more about the pilot program. ](https://www.businessinsider.com/ai-robot-san-jose-airport-tsa-lines-sjc-2026-3?utm_source=reddit&utm_medium=social&utm_campaign=insider-futurology-sub-post)