The program aims to train paramedics to handle mental health emergencies, filling crucial gap in rural healthcare services while taking pressure off law enforcement.

WEISER, Idaho — Paramedics are the first one on scene when seconds counts – and now they’re becoming the first line of defense for mental health crises in Washington County. 

The Weiser Ambulance District is piloting a first-of-its kind program aimed at transforming how first responders handle mental health emergencies in its rural communities.

Through the new Community Paramedic Program, specially-trained paramedics respond directly to behavioral health emergencies and substance abuse calls received through 911.  

“We can go meet that person where they’re at, figure out what the situation is, and hopefully de-escalate the crisis,” Ashley Lynn, the first Washington County paramedic to complete the specialized training said. 

In the rural area described  as an “island” when it comes to mental health resources, the program represents a significant step toward filling a critical healthcare gap for Washington County residents.

“The idea is to try and keep people in their homes, if possible. And if that’s not feasible, work on getting them directly into whatever resource is going to best help them,” Lynn said.

Southwest District Health partnered with the Weiser Ambulance District to develop the program addressing the significant gap in mental health resources in rural Washington County. The program also aims to provide appropriate care while reducing unnecessary law enforcement involvement in mental health situations.

“We want to take some pressure off of the 911 system, and those calls now can go to a community paramedic and not have to have law enforcement involved with something that doesn’t need law enforcement,” Wendy Young, Project Coordinator at Southwest District Health said. 

The free service is available not only for individuals experiencing mental health crises, but also for residents concerned about loved ones’ mental well-being.

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