>In February of this year, the company charged her £3,217 for a month’s worth of electricity.
>
>Ms Lawler got in touch with the Energy Ombudsman, who was unable to find enough evidence to show the meter was over-recording.
Maybe the fact she was being charged three grand a month for a house would be enough evidence, and some common sense. Useless.
>A spokesman for Energy Ombudsman said: ‘Energy Ombudsman offers a free and independent service to help resolve disputes between energy suppliers and consumers.
>
>‘In the initial complaint, we determined that usage at the property was relatively high, but there wasn’t enough evidence to show the meter was over-recording. We therefore recommended that Ms Lawler request a meter accuracy test.
>
>‘Following the completion of the remedies it is clear that Ms Lawler remains in dispute with the supplier and therefore we’re now going to look at the matter again.’
Slow hand clap.
SWTRADERLEGEND on
The fact she even has to get legal representation and contact the news says it all.
welshnitro on
Yeah ago in a new build flat I had an issue with my electric meter that took Scottish power (my supplier at the time over 6 months to resolve in 2013.
There were an absolutely nightmare start to Finish, my meter worked fine the first 3 years but then started recording £30 of usage per day.
Luckily all the cabling from the meter went into a individual fuse about 2 foot above it that isolated, so I was able to easily demonstrate and record a video of it running up with nothing attached to it.
Over the phone they were very dismissive that a meter would never do that, despite me sending them several links to documented cases of my exact meter model doing it elsewhere (related to a faulty batch from 2007)
After the 6th engineer visit I got it sorted and the bill dropped. But the stress of having to watch your bill go up each day like that was intense.
3 Comments
>In February of this year, the company charged her £3,217 for a month’s worth of electricity.
>
>Ms Lawler got in touch with the Energy Ombudsman, who was unable to find enough evidence to show the meter was over-recording.
Maybe the fact she was being charged three grand a month for a house would be enough evidence, and some common sense. Useless.
>A spokesman for Energy Ombudsman said: ‘Energy Ombudsman offers a free and independent service to help resolve disputes between energy suppliers and consumers.
>
>‘In the initial complaint, we determined that usage at the property was relatively high, but there wasn’t enough evidence to show the meter was over-recording. We therefore recommended that Ms Lawler request a meter accuracy test.
>
>‘Following the completion of the remedies it is clear that Ms Lawler remains in dispute with the supplier and therefore we’re now going to look at the matter again.’
Slow hand clap.
The fact she even has to get legal representation and contact the news says it all.
Yeah ago in a new build flat I had an issue with my electric meter that took Scottish power (my supplier at the time over 6 months to resolve in 2013.
There were an absolutely nightmare start to Finish, my meter worked fine the first 3 years but then started recording £30 of usage per day.
Luckily all the cabling from the meter went into a individual fuse about 2 foot above it that isolated, so I was able to easily demonstrate and record a video of it running up with nothing attached to it.
Over the phone they were very dismissive that a meter would never do that, despite me sending them several links to documented cases of my exact meter model doing it elsewhere (related to a faulty batch from 2007)
After the 6th engineer visit I got it sorted and the bill dropped. But the stress of having to watch your bill go up each day like that was intense.