Salesforce CEO Claims Half of the Company’s Work Is Now Done by AI | So if you’ve noticed a decline in quality, there’s an explanation.
https://gizmodo.com/salesforce-ceo-claims-half-of-the-companys-work-is-now-done-by-ai-2000620730
Salesforce CEO Claims Half of the Company’s Work Is Now Done by AI | So if you’ve noticed a decline in quality, there’s an explanation.
https://gizmodo.com/salesforce-ceo-claims-half-of-the-companys-work-is-now-done-by-ai-2000620730
10 Comments
From the article: While many companies that went all in on AI have since pulled back, Salesforce is going full steam ahead. In an interview with Bloomberg, CEO Marc Benioff claimed that as much as 30% to 50% of the company’s work is now completed by AI—though no word on how much of his role personally has been made redunant or how much of his $39.6 million in compensation that he’ll be giving up.
“All of us have to get our head around this idea that AI could do things that before, we were doing, and we can move on to do higher value work,” Benioff said. In the case of some of Salesforce’s employees, the whole “move on to do higher value work” thing will have to happen somewhere else. Earlier this year, the company announced that it was laying off 1,000 people. It also reportedly plans to hire another 1,000 who will be focused on selling the company’s own AI agent technology, Agentforce.
Put another way, Salesforce is hiring real people to sell other companies on adopting AI to replace some of its human workforce, which certainly seems like it would be one of the ten plagues of late-stage capitalism.
Benioff and Salesforce are far from the only firm that is signaling that they will push for the AI revolution, whether it’s ready or not. Earlier this month, Amazon CEO Andy Jassy sent a letter to employees talking up the use of generative AI across the company’s workflows, while slipping in a little note about how AI will lead to Amazon needing “fewer people doing some of the jobs that are being done today.”
Company selling AI product claims AI is great – more as we get it!
So more crap than it already is as an emtercrap product. Got it
Fun fact: this CEO is second cousins with David Benioff, one of the show runners for Game of Thrones. Which goes to show, that ruining things CAN run in families.
Decline in quality? You mean Salesforce can get even worse?
A statistic pulled straight out of his ass. And as for the people fired, they weren’t replaced or made redundant by Ai – Salesforce is now asking partners to pick up the slack instead.
Salesforce cannot use its own AI to sell its own AI to partners thus hires people.
What a sham
The bigger story is him admitting his product is junk.
“We’re hiring 1000 more salespeople to sell our software, which automates the sales process so you don’t need as many salespeople.”
If Salesforce was any good they wouldn’t need to hire more salespeople.
What does Salesforce even do? I’ve never been able to figure it out.
Okay let’s say 95% of the AI’s work is imperceptible from human made work.
5% is noticeably worse.
Would you not think that all work done by AI is worse, simply because the good work is not visible?