Helen, a small business owner, stands by a tree with her long brown hair blowing in the wind.

Helen Hickman says new taxes on small parcels are causing “an absolute chaotic mess”. [Helen Hickman]

UK firms are warning that new taxes on sending low-value parcels to the US are bringing uncertainty and potential price hikes for their businesses.

US President Donald Trump cutting the “de minimis” exemption means parcels valued under $800 (£592) will be subject to tax from Friday.

The Federation of Small Businesses has warned this will push up costs and create new barriers for small firms in the UK trying to compete with bigger brands.

“I knew it was going to be an absolute chaotic mess,” said Helen Hickman, who has stopped shipping wool to the US due to uncertainty about the costs.

Her hand-dyed wool company, Nellie and Eve, in Carmarthenshire, west Wales, used to make about 30% of its sales to the US – but she has put them on hold.

“I didn’t have enough information to be able to comfortably say that I could ship as normal,” she says. “There is no way of giving the customer an upfront cost.”

“I didn’t want products to be excessively charged or returned to me or lost,” she says.

Helen stands surrounded by wool from her business

[Helen Hickman]

The changes mean packages valued at under $800 will face the same tariff rate as other goods from their country of origin – for the UK that’s 10%.

Previously, the de minimis exemption meant goods valued at $800 or less could enter the US without paying any border taxes.

US consumers used the exemption to buy cheap clothes and household items from online commerce sites like Shein and Temu, as well as from countries other than China.

But from Friday, “a typical $100 order could now incur an additional $30 to $50 in costs, depending on the final sales tax rate adopted by US authorities,” says Martin Hamilton, partner and head of retail at accountancy firm Menzies.

“On top of that, brands will face extra fees from shipping providers for handling duties and taxes,” he says.

Earlier this month, postal services around the world paused some deliveries to the US over confusion around the new rules.

The Royal Mail says it has been working with the US authorities and international partners so its services will meet the new US de minimis requirements when they come into effect on Friday.

Jay Begum sells handmade wooden decorations and gifts through her small London-based business Knots of Pine.

She had already noticed a slowdown in orders from the US since President Trump announced tariffs earlier in the year, because it made American customers more jittery in general.

But now the de minimis tax change is having an even bigger impact, and she has decided to no longer ship to the US at all.

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