IT innovation has shifted from business tools to social technologies, creating two distinct spheres: Business IT (focused on compliance and efficiency) and Social IT (driven by interaction and engagement). Understanding this divide is essential to answer one question: Who are you building future digital products for?
https://its.promp.td/the-great-it-divide-why-ai-adoption-in-enterprises-is-failing/
1 Comment
i’m observing and working in the digital world for a long time now, and I was first intrigued why such a groundbreaking innovation (LLMs) has such problem to find a stable ground in the enterprise world. I think that this can be a clue to better understand how to build better digital products in the future.