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20 Comments

  1. Anyone with a brain would just refund it because of the bad PR if you didn’t. But then I suppose Ryanair have never cared about that

  2. “Sir! Another story has hit the press about how utterly terrible we are”

    “*sigh* Put it on the pile….”

    “Which pile sir?”

    “Still some room at the Inverness office I think, i’ll get you on a flight to Gatwick immediately”

  3. He should sue the perpetrator.

    PR aside, I genuinely don’t think this is the airline’s responsibility. I imagine they’re just being consistent.

  4. You can’t expect these fuckers to have a heart can you, the only language they speak is profit.

  5. Is this really Ryanair’s fault? It’s a budget airline that runs on thin profit margins. He refused to buy a flex ticket that would have allowed him to change the flight in case of an emergency.

  6. giantshortfacedbear on

    Not being funny, but that is why you buy travel insurance. It would be a nice gesture by RA, but the fact the guy missed his flight isn’t on them.

    (runs for cover)

  7. You can’t blame them for this…If something happens to you on the way to the airport, its not airlines fault if you miss it.

    Get travel insurance, its cheap as hell

  8. hidingfromthequeen on

    As someone from there, I have never seen so many people misspell Huntingdon in such a short space of time.

  9. Ryanair are living up to their reputation. I would have been shocked if they had refunded him. This just maintains their notoriety and they don’t care because people will still vote with their wallets and fly with them.

  10. The issue is even you don’t want to use them there are some places that no other airlines go to so you’re stuck using them!

  11. It’s bad publicity to them and a bad business decision but they are within their rights to be a bit pricky.

    Not a decision I would have made in their shoes though.

  12. “It’s bad PR” Ryanair doesn’t care. Let’s be honest – you don’t care. You just want cheap flights.

  13. It would be great press and very nice for Ryanair to do something for him but putting the word “fury” in the title as if it’s news is super dumb. Whose fury is it, the authors?  Are they reporting on themselves?

  14. WynterBlackwell on

    Probably gonna get downvoted but how is this the airline’s problem?
    I’m pretty sure it’s on T&C that they don’t refund for anything that’s not their fault.

    (FFS they didn’t give a refund for an 18 hour delay because their one hour late to take off plane killed a bird on the way up and had to turn back because of it and then the next day they took off 3 hours after the given take off time – and apparently that was all fine)

    Travel insurance covers these kid of things and others. From medical emergencies, accidents, death in the family etc.

  15. Caramel-Foreign on

    Yeah… this is not on Ryanair though. The reason people use it is because is cheap and that is due removing from the cost the risks. Just don’t buy a ticket without the small fee for optional travel insurance if you can’t afford to lose the ticket (or the rest of holiday cost)

    He needs to sue the perpetrator here

  16. LeastMight1448 on

    Sure, RyanAir should just be refunding him if they had any sense (purely from a PR perspective, since they don’t actually have any legal obligation to refund him), but why is this news?

    The guy has got a GoFundMe that was set up for him that’s into the 10s of thousands now. Does he really give a fuck about a flight ticket that can’t be anymore than a couple hundred quid?