I once ordered a product from an online store. This company started sending me their newsletters and offers via email and SMS. I don’t think I gave my consent, but ok, I clicked in the email "unsubscribe". However, it was not possible to give up SMS. I sent a specific letter to the company that I had not given my consent to receive SMS and they politely replied that they would remove me from that list. For a while there was silence in terms of SMS, but then they started coming to me again. What authority should be informed about this or what section should they be threatened with? I know that the customer has to give their consent to receive newsletters, but I don’t know where this requirement comes from… Please don’t recommend blocking, it doesn’t solve the situation where the company is breaking the law/regulations.
NB! The messages come from the name of the company, not from a number, so it is not possible to reply to them.
https://i.redd.it/vjjx1gsr0z9g1.jpeg
Posted by pearl_rosegold
3 Comments
Blokeerida ei saa lihtsalt?
E:
https://preview.redd.it/a1ayhuwj1z9g1.jpeg?width=1080&format=pjpg&auto=webp&s=e3331eaac661d24a7fbfe5ed7f45745ca86d44c8
Võiks nagu töötada
Kas see mitte Tarbijakaitseameti rida ei ole? Helista või kirjuta neile.
Võid neile saata screenshoti sms’st ja viidata sellele seadusele https://www.riigiteataja.ee/akt/112072025014?leiaKehtiv
Kui tahad natuke jobu olla siis nõua neilt kõik oma andmed ning seletust milleks neid kasutatakse – § 24. Andmesubjekti õigus saada teavet ja enda kohta käivaid isikuandmeid
Edit: saada see vaatusena mailile milles nad lubasid sulle SMS’sse mitte saata