That’s a pretty useless article. Leaves me with more questions than if I didn’t see this at all lol.
morenewsat11 on
No recalls issued and Calgary plant continues to operate. According to Goodfood, issue with Montreal facility closure has to do with ‘procedural aspects’ of its licence.
> An unnamed spokesperson for Goodfood Market Corp. said in an email on Friday that the company was disappointed in the decision to suspend the licence of its Montreal facility, but Goodfood’s Calgary facility remains fully operational.
> Our customers can be confident that our products are safe and meet high standards of safety, the spokesperson wrote. There are no food safety issues at our facility and the suspension relates mostly to procedural aspects of the license (for example the review of complaints).
> The spokesperson added that the company has requested a review of its file and that it is “confident that any gaps that are perceived to exist would be closed in the coming hours or days.”
ripndipp on
Good food had to be operating at a loss because people were using the free promos or whatever and just straight up deleting the app, this is the only “good” way to use them if you really want to take advantage, everything else is just discounted dog food.
1baby2cats on
Goodfood started off okay for me, but after a few months quality dropped off significantly. Half the time, the produce arrived moldy. Goodfood would always credit me, but got tired of submitting a claim nearly every week. Switched to fresh prep and much happier
Informal-Nothing371 on
I used to subscribe to good food. It was good for a while, but the quality dropped significantly. I think we finally gave up on them in 2024. So many times the veggies would not last a week, or were even starting to turn upon delivery.
This isn’t really related to the article, but just an interesting anecdote.
I have a nut allergy, and back in 2020 I ordered Goodfood for few weeks. Each time Id have an allergic reaction to the food. Nothing in the ingredients or description alluded to any use of nuts.
My reactions aren’t severe, and I’m able to eat things that were made in a “factory that uses nuts” – so that couldn’t be the issue.
So I’m not really sure what was causing these allergic reactions. It was to multiple dishes, so my educated guess would be their signature seasoning had some kind of nut base or something. Unsure.
Wondering if anyone else experienced the same
Reasonable-Use-8608 on
Nothing like a scary headline with absolutely zero useful details.
Localmanwhoeatsfood on
It sounds like a breach or lack of preventive controls for the facility. Likely the cfia issued a corrective actions request to the company which stipulates they identified problems that need to be solved. If so the company has x number of days to comply or have their license fully revoked meaning they can no longer pack, process, sell, convey, or even give food away.
Very interesting to see the cfia using regulatory actions against a company of that size. Good on them.
Amanda-learning on
We used to have Good Food. Once our order spent the night in the delivery truck depot in the summer. They told me it would be fine but the beef was rancid. It was a fight for a refund.
RobustFoam on
Oh no! How will I pay several times what the grocery store charges to have substandard ingredients for something I didn’t want to eat anyway sit on my front step all afternoon?
the_saradoodle on
I know someone who worked for them….it was not good. Poor management from the top down.
leaveandyalone on
I should not have heard about this from a news article. This is something I would have expected the company to tell me about. I’ve skipped my order for next week and will give them a week to explain before I cancel my subscription.
lolo-2020 on
I tried goodfood a couple of times. Moldy produce, incorrectly portioned rice and protein. Just overall a bad experience.
KitLaTigre on
Oh noooooo
mdnightnprs on
Is this why my sunday delivery was cancelled? But I could still move it to Tuesday ….?
19 Comments
Not so good food?
That’s a pretty useless article. Leaves me with more questions than if I didn’t see this at all lol.
No recalls issued and Calgary plant continues to operate. According to Goodfood, issue with Montreal facility closure has to do with ‘procedural aspects’ of its licence.
> An unnamed spokesperson for Goodfood Market Corp. said in an email on Friday that the company was disappointed in the decision to suspend the licence of its Montreal facility, but Goodfood’s Calgary facility remains fully operational.
> Our customers can be confident that our products are safe and meet high standards of safety, the spokesperson wrote. There are no food safety issues at our facility and the suspension relates mostly to procedural aspects of the license (for example the review of complaints).
> The spokesperson added that the company has requested a review of its file and that it is “confident that any gaps that are perceived to exist would be closed in the coming hours or days.”
Good food had to be operating at a loss because people were using the free promos or whatever and just straight up deleting the app, this is the only “good” way to use them if you really want to take advantage, everything else is just discounted dog food.
Goodfood started off okay for me, but after a few months quality dropped off significantly. Half the time, the produce arrived moldy. Goodfood would always credit me, but got tired of submitting a claim nearly every week. Switched to fresh prep and much happier
I used to subscribe to good food. It was good for a while, but the quality dropped significantly. I think we finally gave up on them in 2024. So many times the veggies would not last a week, or were even starting to turn upon delivery.
For anyone interested,
Here is the CFIA announcement which specifically mentions non compliance with part 4 of the Safe Food for Canadians Regulations (https://inspection.canada.ca/en/inspection-and-enforcement/actions-taken/licences/2025-12-31-0)
And more on Part 4 which covers Preventative Controls (https://inspection.canada.ca/en/food-safety-industry/toolkit-food-businesses/sfcr-handbook-food-businesses#s14c3)
This isn’t really related to the article, but just an interesting anecdote.
I have a nut allergy, and back in 2020 I ordered Goodfood for few weeks. Each time Id have an allergic reaction to the food. Nothing in the ingredients or description alluded to any use of nuts.
My reactions aren’t severe, and I’m able to eat things that were made in a “factory that uses nuts” – so that couldn’t be the issue.
So I’m not really sure what was causing these allergic reactions. It was to multiple dishes, so my educated guess would be their signature seasoning had some kind of nut base or something. Unsure.
Wondering if anyone else experienced the same
Nothing like a scary headline with absolutely zero useful details.
It sounds like a breach or lack of preventive controls for the facility. Likely the cfia issued a corrective actions request to the company which stipulates they identified problems that need to be solved. If so the company has x number of days to comply or have their license fully revoked meaning they can no longer pack, process, sell, convey, or even give food away.
Very interesting to see the cfia using regulatory actions against a company of that size. Good on them.
We used to have Good Food. Once our order spent the night in the delivery truck depot in the summer. They told me it would be fine but the beef was rancid. It was a fight for a refund.
Oh no! How will I pay several times what the grocery store charges to have substandard ingredients for something I didn’t want to eat anyway sit on my front step all afternoon?
I know someone who worked for them….it was not good. Poor management from the top down.
I should not have heard about this from a news article. This is something I would have expected the company to tell me about. I’ve skipped my order for next week and will give them a week to explain before I cancel my subscription.
I tried goodfood a couple of times. Moldy produce, incorrectly portioned rice and protein. Just overall a bad experience.
Oh noooooo
Is this why my sunday delivery was cancelled? But I could still move it to Tuesday ….?
Maybe their trash panda mascot is to blame?
I like goodfood – this sucks.