‘Working in A&E is tough, it’s really difficult’published at 09:53 GMT

09:53 GMT

Mark Norman
Health Correspondent, BBC South East

Workers at a hospital are wearing uniforms and face masks while standing in a circle talking to one another.

The hospital in Maidstone, Kent, is full of patients, the A&E is also full, and other people are waiting to be admitted.

It’s very busy, and some patients are frustrated with the waits they are experiencing.

But I am being told this is a normal day in the emergency department.

Maidstone and Tunbridge Wells NHS Trust has two of the best-performing A&E departments in the country, but they are not immune to the pressures and the toll it takes on staff and patients.

Dr Sahaj Sethi, one of the A&E consultants, said: “It’s tough. I think it’s really difficult.

“It’s tough not just on the medical staff but the nursing staff as well, and you’re providing care for patients in perhaps areas you’re not used to, not areas you would ideally like to be providing that treatment, and that takes its toll mentally and physically on all members of staff.”

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