Traditionally, EAMs and supporting systems, like ERPs and CRMs, operate independently, making data silos. EAM data focuses on asset lifecycle management but can be strengthened when combined with supporting data, like financials, procurement, and workforce planning, often found in an ERP or CRM. This separation often leads to inefficiencies, data duplication, and limited visibility. By integrating these systems, with Microsoft’s Agentic business applications, utilities gain:
- End-to-End Visibility: A single source of truth for assets, financials, and operations enables better decision-making and compliance.
- Optimized Asset Management: Real-time data flow between EAM and ERP systems for accurate budgeting, forecasting, and resource allocation.
- Improved Reliability and Resilience: Predictive maintenance powered by integrated data reduces downtime and extends asset life.
- Streamlined Processes: Unified workflows eliminate redundancies, accelerate work orders, and improve customer service.
- Regulatory and Sustainability Alignment: Integrated reporting supports environmental, social, and governance (ESG) goals and regulatory compliance.
The Hitachi Energy solution will be delivered through the company’s ecosystem of system integrators, including Hitachi Solutions, a global systems integrator within the Hitachi Group, as the foundational advisor and partner to implementation design. Hitachi Solutions’ recent recognition as Microsoft Dynamics 365 (Finance) Partner of the Year, along with its extensive experience delivering largescale, global digital transformations, will help accelerate adoption and provide consistent, high-quality outcomes for end users.