Sainsbury’s apologises after kicking innocent man out of supermarket in facial recognition mix-up

https://www.lbc.co.uk/article/sainsburys-apologises-facial-recognition-london-news-5HjdRdG_2/

Posted by InternetHomunculus

11 Comments

  1. ArgusButterfly on

    Once they’ve ejected all the innocent shoppers, so there’s only shoplifters left inside, maybe they’ll reconsider the technology.

  2. OptionalQuality789 on

    Between the barriers put in place to stop you leaving without scanning a receipt and now facial recognition, shopping has become a horrible experience.

    Customers treated like criminals until they prove their innocence. Grim.

  3. We need serious laws that protect people against this blatent form of discrimination. It’s well known that people of colour are not well detected by these systems, and yet they insist on using them blindly without proper controls like using their eyes to verify the target before harassing them.

  4. LilacScentedStoat on

    I can see this happening a lot tbh. 

    Maybe not so much with women, but men? 

    There’s millions of men that look just like me. Average height, average weight, white, middle aged, bald with a beard. I’ll be kicked out for being Heisenberg.. 

  5. That’s me!!!
    I posted my story the other day asking for help and this is the result .

  6. The company I work for sells this technology and if you are a white male with no facial hair it is bloody brilliant women and anyone with darker skin and it turns shit and they refuse to recognise this issue!! We have a lot of people of colour in my office and they all worry about the consequences of it identifying the wrong person of colour but of course the high ups don’t care as it makes them a lot of money!!

  7. Hollywood-is-DOA on

    Funny how it’s become more and more common on Asian and black people. It’s a known flaw in the system but it hasn’t been changed. This system in question isn’t brand new, it’s been in place for the last 12 months or longer.

  8. >In reality, it was another shopper flagged down by the technology, which is being trialed in multiple Sainsbury’s stores in a shoplifting crackdown.

    So it wasn’t the facial recognition system that was the issue.

  9. thatautisticguy on

    And this is why i dread going into any shop that has this facial recognition AI shite

    I dont want some arsehole security guard treatime me as if ive done anything other than shop

  10. Dependent-Net-8208 on

    Are Sainsbury’s using hidden Live Facial Recognition cameras in-store to film their. customers? If so, it is time to boycott the store