Senior citizen trap at Salt: She wanted help – and got four cell phones | 2026 | Cash register fall | SRF

In a Salt shop in Bern, a 92-year-old woman was cheated of four cell phones and corresponding subscription contracts as well as five jukeboxes, even though she only wanted help using the phone she had already bought from Salt. Exiting the contract costs 4,200 francs. The Salt salespeople also don’t stop at a man with dementia: Even though he already has a cell phone and a subscription, they let him sign contracts for four more cell phones plus a subscription each. Until the ombudsman intervenes. Does Salt have the system? A study by “Pro Senectute” shows that one in five people over 85 in Switzerland have been victims of financial abuse at some point in the last five years. The total damage caused by financial abuse of older people is estimated at 3.3 billion francs. Peter Burri from “Pro Senectute” highlights common financial traps and gives tips on how older people and relatives should behave correctly.