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    Royal Mail staff tell BBC letters sit undelivered as firm prioritises parcels
    United Kingdom

    Royal Mail staff tell BBC letters sit undelivered as firm prioritises parcels

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    20 Comments

    1. Away_General6278 on

      Yeah ya bloody tossers raising the tv licensing and that, sending your goobers to peek through your front window and that. Deserves it you bloody tossers and that.

    2. Comfortable-Law-7147 on

      I get my letters delivered in bulk so either I get no letters or a minimum of 3 at a time. 

    3. _Monsterguy_ on

      It’s as if a service is being run as a business.

      The list of things that shouldn’t have been privatised in the 80s and 90s is almost exactly the same length as the list of things that were privatised…

    4. justmoochin on

      It’s laughable as the MPs go in to offices, get fed some nonsense by the manager there and then go on their way, then they’ll go on fb saying look at me I’m putting my foot down.

      I work at RM. They don’t care about mail not getting delivered because ofcom and MPs won’t do shit. Ofcom will fine them, but considering the savings they make it’s nothing.

      P.S the posties get the flak and it’s not their fault, they want people to get their mail!

    5. charlie_boo on

      Our local delivery office aren’t even going that far. They are only concentrating on TRACKED packages. If it’s not tracked, or just a letter, it’s at the bottom of the pile.

    6. _x_oOo_x_ on

      I was getting suspicious so sent myself a letter and a postcard while shopping in a different town in November. Neither have arrived yet

    7. spaceshipcommander on

      My mate is a postie and has been saying this for years now. He even wrote to the alimentary committee that were investigating this and sent them pictures of posters up in the sorting office. The boss of Royal Mail flat out lied to the committee.

      They are told to take parcels first and leave letters. They also now have extra vans that purely take parcels, despite there being a backlog of post.

    8. WhittingtonDog on

      But how many letters with any vague importance are affected? Over the last 20 or so years, as a company, we’ve gone from 3 pouch’s a day to 3 letters/ magazines a day

    9. iMatthew1990 on

      My street now only gets one postie a week on a Friday. When we had to give up and go to our local DO (Dudley) to collect a very time sensitive letter they point blank refuse to admit that they’re doing that, yet everyday there’s Royal Mail Parcel vans up and down the street.

    10. lordsteve1 on

      We get post once a week on a Saturday and only if there’s a parcel coming at the same time.
      Literally never see a postie on any other day of the week doing their rounds like they used to; everyone is in a van doing parcels.
      I’ve lost track of the number of urgent hospital letters we’ve had arrive after an appointment was due causing us no end of problems. And letters from and to HMRC are constantly late meaning you end up arguing with the revenue guys about tax payments constantly.
      It’s a complete disaster in this area.

    11. Bughunter9001 on

      The universal service obligation should not be optional. 

      Fine the bastards until it’s more financially viable to do their job or turn it back over to the public

    12. Small-Percentage-181 on

      This is literally the delivery reforms royal mail are trying to push out nationwide.

    13. elizabethunseelie on

      I got a jury citations, and a warning I could be fined for not responding to the citation in good time, on the same day. It was a tad stressful.

    14. No_Scratch_7588 on

      I received my credit card and pin letter together ehich they specifically send seperatly

    15. TumblyBump on

      My business is based at my home. It’s on a RM rural circuit so we will get a different post van to the villages a mile either side of us. Friday’s are like Christmas Eve. No deliveries on other days. Even 24 hour Special Delivery comes on Friday’s and the postie signs for it ‘on our behalf’ so he doesn’t have to wait for a signature.

      Royal Mail management are lying. But they would do wouldn’t they?

    16. leftthinking on

      1. Renationalise Royal Mail

      2. Impose universal service obligation on ALL delivery companies. Allow opt out with payment of a fee proportional to size of company.

      3. Distribute opt out fees to companies that keep USO.

    17. Mgtks on

      Yep I’ve missed a new SIM card causing a day of being uncontactable (I contacted and got an esim instead) and very nearly missed a hospital apptmt because of this. Royal mail are a joke nowadays, letters needs to be auctioned to elsewhere

    18. ExhaustedSquad on

      This has been an ongoing issue with our local delivery office in South Yorkshire for best part of a year.
      We get letters once per month. Managed to get a parking fine I had to pay full whack for as it arrived on the 28th day when it rolled over to pay in the full amount. Can’t exactly contest to say we only get post once per month.

      Local Facebook groups full of people waiting on hospital appointment letters etc

    19. buzz_uk on

      We get our letter post on average twice a week, last week they delivered only leaflets and forgot to bring out actual post which we received this week

    20. GeneralSEOD on

      See, I see this stuff. On the front page of the BBC, on reddit.

      Yet, I bet you I could phone any company that deals with issuing deadlines via letters, debt, council, whatever it is and they won’t be understanding at all about this.