Coffee shop apologises to grieving family for ‘sick joke’ after staff member called them ‘depressed’ on receipt at wake
https://www.lbc.co.uk/article/coffee-shop-apologises-wake-depressed-5HjdSPx_2/
Posted by tylerthe-theatre
Coffee shop apologises to grieving family for ‘sick joke’ after staff member called them ‘depressed’ on receipt at wake
https://www.lbc.co.uk/article/coffee-shop-apologises-wake-depressed-5HjdSPx_2/
Posted by tylerthe-theatre
7 Comments
Their treatment is terrible and that sounds like an absolute shit coffee shop. That said, is it really appropriate to have a wake just show up at a business that’s not really geared for events like this, or with staff who aren’t trained or equipped to suddenly deal with 40 grieving people?
They didn’t just call them depressed – it was “depressed f****rs !”
As someone who has just had to arrange and attend a wake – this is disgusting. It is one of the hardest days of your life – the last thing you need is staff like this !
The coffee shop owner didn’t seem overly concerned in the article – using the ages as an excuse (despite saying she wasn’t). She is as much to blame for hiring staff with such an attitude ! She was also saying not to launch a hate campaign against the shop – what does she expect the repurcussions to be !
Luckily for us, the staff at our wake were the complete opposite. They complimented our family and our family enjoyed having them around. They were more like family than staff ! It made the day so much easier and a very bleak day just a little brighter.
I believe it has been dealt with appropriately and at length.
> Appropriate disciplinary action has been taken, the staff member was suspended immediately, and formal procedures have followed.”
> The coffee shop added that the family was issued a full refund without delay, while the staff member has written directly to the family to apologise.
What more do they want? Get over it
Okay but 50 people showing up at a coffee shop like that without telling them beforehand is a shitty thing to do
What a shit joke, could have atleast put double shot depresso
Nah, the age excuse doesn’t fly. Most people have been to at least one funeral at that age and even if they haven’t, they have seen enough media to know how serious death is.
I’ve known younger people running entire households themselves due to life circumstances, the staff member is just a cunt.