I've been trying to get tickets since Tuesday & everytime I get this stupid message. It doesn't matter where/what I selected, it will always say that message even if it's just a single ticket.

https://www.reddit.com/gallery/1r8ohug

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26 Comments

  1. “Most stupid” would have sufficed. You don’t need to write stupidest if it was already the most stupid. You’re welcome.

  2. Yes.

    It is one of the worst companies to exist period, it has no redeeming features and its leaders, from CEO to board should be exiled and all of their wealth redistributed.

  3. It just means they’re already sold out.

    Ticketek does one thing right: when you reserve a ticket it is YOURS until you check out or until you time out and lose it.

    This results in a large time period where there’s both tickets left (in peoples carts) and no tickets left (in the pool to purchase).

    The trick is to just try buying over and over and over until you time out, eventually someone’s cart will time out and you’ll snag one.

    There’s a lot of things I hate about Ticketek, but their reservation system is how it should be.

  4. No_Divide_4336 on

    I’m not a fan of the service fee. Nothing annoys me more when you’re buying anything that’s advertised as one price, then you get to checkout it’s completely different because there’s a Service Fee, Processing Fee, etc.. Like just factor it into the price ffs, Airlines are absolute shockers for these

  5. Brunswickstoval on

    I went through this with Zara Larrson
    For those saying it’s sold out no it’s not that.

    For both this concert and Hilary Duff the app and the website regularly kick you off and you get the screen of death saying “access restricted”. This is after waiting in the queue watching it reduce in number it’s nearly your turn then you’re out.

    The app / site is cooked and has been for a few weeks. I had no issue last year getting tickets to numerous big international gigs.

  6. RockinFootball on

    Idk if this affects you, but I know a different concert’s sale is being delayed for tomorrow due to a PayPal outage in the APAC region.

  7. The Hilary Duff sale was worse than Taylor Swift, I had the exact same issue which I’ve never had with presales.

  8. Is it your cache? Have you tried incognito or a different browser or a different device? There might actually be tickets left but that screen is cached and showing the same error.

  9. It’s absolutely awful. The different pre-sales make it confusing with all the different links, and it’s misleading when you think there’s tickets when there’s not. My wife and I managed to get tickets today somehow. Couldn’t even get tickets in the first presale

  10. Mental_Task9156 on

    There’s no tickets available, but we’re not going to tell you that unless you ask us about every section.

  11. I managed to get one ticket during her album presale – I found the code on reddit and it seemed to be the quietest presale. I’ve tried the other ones after that but neither me or my friends could buy a single ticket.