is Buying likes even a crime? Reddit offers it on ads!
Lazy_Crab_3584 on
Just eat changed the way they display reviews a few months ago. You can’t read anyone else’s reviews anymore, so you basically can’t trust them at all.
The enshittification continues unabated…
oliverprose on
At this point, I just treat all the reviews as suspect and the star ratings doubly so – Goodharts Law ruined them
A_Pointy_Rock on
You mean to say that effective monopolies/oligopolies in their respective fields are exhibiting behaviours harmful to consumers. I’m shocked. Shocked!
loonongrass on
Not surprised. Car dealers become big babies when it comes to negative reviews
lordnacho666 on
Reviews that don’t come from someone who has something to lose are shit.
That’s basically all reviews, other than your mate telling you what lawnmower worked for him.
ab00 on
Oh is that why JustEat hid the actual reviews last year?
Dark_Akarin on
There is a reason we have a local WhatsApp group for take away recommendations.
ciphd on
I enjoy entertaining spam calls and messages to waste their time.
Recently I received a message on telegram offering easy money for online tasks. Thought it would be surveys, it turns out they paid a few £££ for leaving vague comment (like “nice food”) 5 star reviews for restaurants.
Naturally I went along with it, got my £5 and reported the London based restaurant to Google 🙂
All recent reviews were promptly wiped.
Impossible_Pie4091 on
Top tip always look at all reviews not just the starred ones. Me personally I go lowest to high and see if there was any improvements made by the provider.
New_Slice_1580 on
Think it’s far more wise spread
I once posted a bad review on John Lewis for a purchase. The review never appeared
Zath42 on
Disappointed Audible isn’t on that list.
I’ve complained about obvious fake reviews on AI books and they simply refund the credit and do nothing about it.
One example was a book on Montessori method that was so poor in content and so poorly read I was genuinely bug eyed with shock. However it had exactly 100 reviews at 5*, all with a couple of positive words in subject and one single sentence saying it was amazing.
Couldn’t be more obvious that the 100 reviews were fake, especially after listening to the book.
Last I checked, it was still there but with 101 reviews – the extra is mine, calling out the bullshit.
EDIT: Just checked today and its finally gone, but it had been left up for at least 3 years on my last check.
WalkingCloud on
Looking at online reviews for any business is like:
5⭐️ – The best company ever, so nice and friendly, I can’t recommend them highly enough. The customer service was outstanding and I’m really pleased, I would use them again for sure.
1⭐️ – Bought a car from here but as I was driving home the front wheels fell off and the passenger seat exploded. When I complained they burned down my house with my family still inside.
MrSpindles on
I was surprised to read that Feefo were included. We use them for post-purchase reviews at work and we get the same proportion of negative reviews through that platform as we do through email or phone contact. We publish *everything* and respond to particularly nice positive feedback and all negative feedback through public comment. I think if you don’t act in this way that the buying public will wise up to your shadiness pretty quickly.
There is no way Feefo are in some way padding or restricting the publishing of reviews from my personal experience.
Efficient_Sky5173 on
Fabricated reviews is a better term than “fake,” so I’ll give this BBC article one star out of five.
SpicyAfrican on
Just Eat suddenly had a bunch of restaurants jump to 5 stars a few months ago. McDonald’s was at 2.5 and jumped to 5, so did loads of others. Just Eat tends to have the lowest ratings of any of the delivery apps, so this probe makes sense.
Sea-Hour-6063 on
I’ve seen 3 star takeouts change to 5 stars pretty much overnight. Can’t trust anything on just eat.
17 Comments
is Buying likes even a crime? Reddit offers it on ads!
Just eat changed the way they display reviews a few months ago. You can’t read anyone else’s reviews anymore, so you basically can’t trust them at all.
The enshittification continues unabated…
At this point, I just treat all the reviews as suspect and the star ratings doubly so – Goodharts Law ruined them
You mean to say that effective monopolies/oligopolies in their respective fields are exhibiting behaviours harmful to consumers. I’m shocked. Shocked!
Not surprised. Car dealers become big babies when it comes to negative reviews
Reviews that don’t come from someone who has something to lose are shit.
That’s basically all reviews, other than your mate telling you what lawnmower worked for him.
Oh is that why JustEat hid the actual reviews last year?
There is a reason we have a local WhatsApp group for take away recommendations.
I enjoy entertaining spam calls and messages to waste their time.
Recently I received a message on telegram offering easy money for online tasks. Thought it would be surveys, it turns out they paid a few £££ for leaving vague comment (like “nice food”) 5 star reviews for restaurants.
Naturally I went along with it, got my £5 and reported the London based restaurant to Google 🙂
All recent reviews were promptly wiped.
Top tip always look at all reviews not just the starred ones. Me personally I go lowest to high and see if there was any improvements made by the provider.
Think it’s far more wise spread
I once posted a bad review on John Lewis for a purchase. The review never appeared
Disappointed Audible isn’t on that list.
I’ve complained about obvious fake reviews on AI books and they simply refund the credit and do nothing about it.
One example was a book on Montessori method that was so poor in content and so poorly read I was genuinely bug eyed with shock. However it had exactly 100 reviews at 5*, all with a couple of positive words in subject and one single sentence saying it was amazing.
Couldn’t be more obvious that the 100 reviews were fake, especially after listening to the book.
Last I checked, it was still there but with 101 reviews – the extra is mine, calling out the bullshit.
EDIT: Just checked today and its finally gone, but it had been left up for at least 3 years on my last check.
Looking at online reviews for any business is like:
5⭐️ – The best company ever, so nice and friendly, I can’t recommend them highly enough. The customer service was outstanding and I’m really pleased, I would use them again for sure.
1⭐️ – Bought a car from here but as I was driving home the front wheels fell off and the passenger seat exploded. When I complained they burned down my house with my family still inside.
I was surprised to read that Feefo were included. We use them for post-purchase reviews at work and we get the same proportion of negative reviews through that platform as we do through email or phone contact. We publish *everything* and respond to particularly nice positive feedback and all negative feedback through public comment. I think if you don’t act in this way that the buying public will wise up to your shadiness pretty quickly.
There is no way Feefo are in some way padding or restricting the publishing of reviews from my personal experience.
Fabricated reviews is a better term than “fake,” so I’ll give this BBC article one star out of five.
Just Eat suddenly had a bunch of restaurants jump to 5 stars a few months ago. McDonald’s was at 2.5 and jumped to 5, so did loads of others. Just Eat tends to have the lowest ratings of any of the delivery apps, so this probe makes sense.
I’ve seen 3 star takeouts change to 5 stars pretty much overnight. Can’t trust anything on just eat.