Not a surprise in the slightest given the amount of posts complaining about this place in the last six months.
Jon_J_ on
How is it not criminal, to take people’s cash for a product never delivered and now told will they will never receive.
Crooks.
Conscious-Badger3969 on
They did me out of 115 euros. Chasing it since January and I rang yesterday and was assured I’d receive it back..scumbags. please boycott
Best-and-Blurst on
This is literally no surprise whatsoever. We ordered garden furniture off them 5 years ago and cancelled the order for a refund after 4 months of hearing nothing.
We did get our money back, but their behaviour was there that long ago. It has just taken until now for their house of cards to fall down.
TacklePure3341 on
Is this the same crowd who do the Christmas shows or are they separate businesses.
RosCarberri on
The only surprise here is that it took so long.
herbelarioiwasthere on
Why would anyone do business with them when they will have no recourse for refunds? I can’t believe they’re still operating.
Hardtoclose on
I knew when they were selling firewood at a discount they were in right bother. Margins on that stuff is tight. What happened the “investment” from that Chinese company. A pair of cunts that ruined their parents business.
turboblown on
I had to in person and stand in the reception area for two hours to get my money back on a bulk timber order that was never going to arrive. Thank god I did or else the money would be long gone
BeanEireannach on
Wasn’t one of the family on the Six One recently swearing that everything was pretty much sorted out? Yikes.
Margrave75 on
>In a statement published on its website, the company, which employs around 100 people, said it would continue to trade as normal during the examinership process.
Not giving owed refunds doesn’t seem like normal trading?
Suterusu_San on
They were saying on the radio recently that they have the money to fulfil orders and refunds, guess they were lying through their teeth at the time.
Fit_Fix_6812 on
I was fobbed off them for months about a pizza oven. I had to do a chargeback through the bank as their repeated promises to refund me never materialised. That was over a year ago, they must have caught hundreds of people since
sharpslipoftongue on
Took nearly 5 months to get a refund from the pricks last year.
Ted-101x on
Two sons took over their parents business and ran it into the ground. My kids have worked there during school holidays and it’s no secret that they were taking orders and money for products that they didn’t have and had no intention of filling. Two absolute scam artists.
PoppedCork on
They should be banned from being company directors.
Haelios_505 on
Got my patio furniture from them in september last year having ordered in June, thankfully.
iamkengend on
Not surprised given the price of their stock.
b2thaza on
Still waiting on a refund but initiated chargeback proceedings a few weeks ago. Can anyone shed light on how reliable that could be and how long it typically takes?
DarthTempus on
Typical scummy Irish “local business” fleecing Irish people for years and providing shit tier service.
oceanclub on
There’s been warnings about them for what seems like 2 years.
RavenBrannigan on
I feel partly responsible. I ordered a Christmas tree last October. It didn’t arrive in mid November like they said so they said they sent another one. It also didn’t arrive so I bought a real tree somewhere local. Then about the 19/20th dec after I got my refund both trees arrived one day after another.
I never sent them back and now here we are.
Also, does anyone want to buy a Christmas tree?
lkdubdub on
This is the least surprising headline I’ve ever read. Now to look at why they’ve continued to invite orders for a prolonged period whilst offering a service aligned to an insolvent organisation
A Facebook group, [Rathwood Refund Requesters](https://www.facebook.com/groups/830438649774903), has over 650 members who have detailed their difficulties in securing refunds for purchases worth hundreds of euro over the past number of months.
It’s a shame though because I’ve bought wood fuel from them twice and it was brilliant value, lasted me 2 winters each time. Very aware I’m one of the lucky ones though, it arrived bang on time.
ContractFeeling7433 on
I had to help my parents with this shower last year. They had ordered their winter fuel in
August for September delivery. Still hadn’t arrived come October, calls were pointless and they weren’t being answered.
When we finally got through they reassured it would be there. They wouldn’t issue a refund. Continued to hound them. The fuel got delivered the 2nd week of December. By this time my parents obviously were out of pocket as they had set aside that lump sum to cover winter but were now having to buy fuel anyway.
The killer was they were still allowing people to place large fuel orders knowing they weren’t supplying them.
chimpdoctor on
What a disgrace of a company
Taifuwiddie5 on
Absolutely deserved fuck that business
They did rings around for stuff in November. Saying all the pleasantries that they would refund
Got my money back from a revolut chargeback.
I hope the company never comes back and everyone reads threads about how bad they are
stuyboi888 on
Can still add to cart on their website. Money hole that will be
29 Comments
Not a surprise in the slightest given the amount of posts complaining about this place in the last six months.
How is it not criminal, to take people’s cash for a product never delivered and now told will they will never receive.
Crooks.
They did me out of 115 euros. Chasing it since January and I rang yesterday and was assured I’d receive it back..scumbags. please boycott
This is literally no surprise whatsoever. We ordered garden furniture off them 5 years ago and cancelled the order for a refund after 4 months of hearing nothing.
We did get our money back, but their behaviour was there that long ago. It has just taken until now for their house of cards to fall down.
Is this the same crowd who do the Christmas shows or are they separate businesses.
The only surprise here is that it took so long.
Why would anyone do business with them when they will have no recourse for refunds? I can’t believe they’re still operating.
I knew when they were selling firewood at a discount they were in right bother. Margins on that stuff is tight. What happened the “investment” from that Chinese company. A pair of cunts that ruined their parents business.
I had to in person and stand in the reception area for two hours to get my money back on a bulk timber order that was never going to arrive. Thank god I did or else the money would be long gone
Wasn’t one of the family on the Six One recently swearing that everything was pretty much sorted out? Yikes.
>In a statement published on its website, the company, which employs around 100 people, said it would continue to trade as normal during the examinership process.
Not giving owed refunds doesn’t seem like normal trading?
They were saying on the radio recently that they have the money to fulfil orders and refunds, guess they were lying through their teeth at the time.
I was fobbed off them for months about a pizza oven. I had to do a chargeback through the bank as their repeated promises to refund me never materialised. That was over a year ago, they must have caught hundreds of people since
Took nearly 5 months to get a refund from the pricks last year.
Two sons took over their parents business and ran it into the ground. My kids have worked there during school holidays and it’s no secret that they were taking orders and money for products that they didn’t have and had no intention of filling. Two absolute scam artists.
They should be banned from being company directors.
Got my patio furniture from them in september last year having ordered in June, thankfully.
Not surprised given the price of their stock.
Still waiting on a refund but initiated chargeback proceedings a few weeks ago. Can anyone shed light on how reliable that could be and how long it typically takes?
Typical scummy Irish “local business” fleecing Irish people for years and providing shit tier service.
There’s been warnings about them for what seems like 2 years.
I feel partly responsible. I ordered a Christmas tree last October. It didn’t arrive in mid November like they said so they said they sent another one. It also didn’t arrive so I bought a real tree somewhere local. Then about the 19/20th dec after I got my refund both trees arrived one day after another.
I never sent them back and now here we are.
Also, does anyone want to buy a Christmas tree?
This is the least surprising headline I’ve ever read. Now to look at why they’ve continued to invite orders for a prolonged period whilst offering a service aligned to an insolvent organisation
From the Journal:
The company has faced significant difficulties in recent times: it faced action from the Consumer and Competition Protection Commission (CCPC) [in March of this year](https://www.ccpc.ie/business/enforcements/rath-wood-home-and-garden-world-limited-2/) for failing to reimburse applicable customers, and last year it was [second only to Ryanair for consumer complaints](https://www.kildare-nationalist.ie/news/rathwood-second-only-to-ryanair-for-consumer-complaints-in-2025_arid-94687.html).
A Facebook group, [Rathwood Refund Requesters](https://www.facebook.com/groups/830438649774903), has over 650 members who have detailed their difficulties in securing refunds for purchases worth hundreds of euro over the past number of months.
[https://www.thejournal.ie/rathwood-refunds-7023468-Apr2026/](https://www.thejournal.ie/rathwood-refunds-7023468-Apr2026/)
It’s a shame though because I’ve bought wood fuel from them twice and it was brilliant value, lasted me 2 winters each time. Very aware I’m one of the lucky ones though, it arrived bang on time.
I had to help my parents with this shower last year. They had ordered their winter fuel in
August for September delivery. Still hadn’t arrived come October, calls were pointless and they weren’t being answered.
When we finally got through they reassured it would be there. They wouldn’t issue a refund. Continued to hound them. The fuel got delivered the 2nd week of December. By this time my parents obviously were out of pocket as they had set aside that lump sum to cover winter but were now having to buy fuel anyway.
The killer was they were still allowing people to place large fuel orders knowing they weren’t supplying them.
What a disgrace of a company
Absolutely deserved fuck that business
They did rings around for stuff in November. Saying all the pleasantries that they would refund
Got my money back from a revolut chargeback.
I hope the company never comes back and everyone reads threads about how bad they are
Can still add to cart on their website. Money hole that will be