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    McDonald's Abandoning AI-Powered Drive Thrus After Embarrassing Failures
    Futurology

    McDonald’s Abandoning AI-Powered Drive Thrus After Embarrassing Failures

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    8 Comments

    1. Hashirama4AP on

      Seed Comment:

      Fast food chain McDonald’s is giving up on its AI-powered drive-thru system, following a string of hilarious yet infuriating failures that resulted in unlucky customers ending up with over $250 worth of chicken McNuggets and unwanted packs of butter.

    3. MyceliumBoners on

      AI still has a long way to go before it’s ready for something like that. It’s not nearly as scary or powerful as most people seem to think. I don’t even think AI is a good name for it because it’s really not intelligence

    4. Not_Legal_Advice_Pod on

      You’d actually think that this would be a great application for AI.  

    5. TimeTravelingChris on

      So this is where things get interesting. If companies don’t start actually saving or making money off AI… when does the bubble pop? I’m curious what will happen with the Apple Intelligence phone sales. If they don’t increase or even go down, I think we could see a very dot com like bust in tech stocks.

      Every indicator so far points to the average consumer being annoyed or averse to AI.

    6. N4cer26 on

      I remember my first time encountering one of these. I asked for “a ten piece chicken nuggets” and it placed 10 10 pieces on the order. I just kept saying “that’s wrong, I need help” until a semi annoyed real person spoke to me

    7. CoreyH144 on

      This wasn’t an LLM as far as I’ve seen. It was using old school NLM tech from IBM and that’s why it was killed. Smart people probably realized you could build a modern version at a tenth of the cost and 10x the performance of the old one. Classic timing problem.