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    Phone and broadband mid-contract price surprise rises banned - BBC News
    United Kingdom

    Phone and broadband mid-contract price surprise rises banned – BBC News

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    12 Comments

    1. Independent_Tour_988 on

      It’s normal in business contracts but for consumer contracts it’s nonsense for a developed economy country.

    2. New-Eye-1919 on

      Excellent, companies have really started to take the piss with this nonsense of late

    3. BitExpress3521 on

      They’ll just stick extra charges on the add ons like roaming, and yearly contracts will all get a bit more expensive to factor in predicted inflation.

    4. 90s_nihilist on

      Good. Sick of my broadband being advertised at one price at the start of a contract then suddenly rising a few months later.

    5. m0j0licious on

      I could never work out where the 3.9% annual increase came from, with the probability of _further_ inflation-linked increases on top. This had to have been approved by a regulatory body, right?

    6. Terrible-Fee8073 on

      So this isn’t actually a ban on mid contract price rises? They just have to state at the start the contract will rise at a mid point by x.

      What new powers will consumers have to reject these mid contract price rises? We’re gonna raise your price 15% at the mid point which is £x, like it or lump it?

    7. 0xSnib on

      Hi we raise our prices 3%+CPI every year

      [CPI then takes into account the 3% price rise]

      Hi we’re raising our prices by the new higher CPI+3%

      [CPI then takes into account the 3% price rise]

      Hi we’re raising our prices by the new higher CPI+3%

      Rinse and repeat.

    8. Moistkeano on

      Smart. When Virgin put up my nans price to an extortionate rate she rang them and they changed her package to a more expensive one including BT sport. She was 89 at the time and definitely didn’t understand.

    9. Titerito_ on

      A contract should have a fixed price, period. Contracts are 3 years max, and most are 1-2 years. I’m sure those companies can live with it.

    10. DoomSluggy on

      Amazing work. I honestly thought labour were going to be just like the tories, but it seems like we have a real labour party in power. 

    11. neodymium-king on

      The RPI+3.9% thing guarantees that on average these bills will be going up by more than every other expense you have. So the endgame is that eventually phone and broadband contracts become the single biggest expense for every household in the country, it’s ludicrous.

    12. Thebritishdovah on

      Good. Fed up of O2 putting me into the camel clutch and arse fucking me. The bastards changed the way they did disney plus and cranked up my bill to close to £100. Cunts.