⚠️ Care with moremobile: scams and manipulation ⚠️

I want to warn you about the tactics that this company uses. Not only manipulate, They lie and pretend to be from other operatorsbut also They play with fear and psychological pressure To change to your services. This was what happened to me:

I received a call supposedly of my current operator saying that my rate had expired and that, by "Rate settings"my bill was going to upload a 100%. They gave me three options: accept the price increase, discharge me in 15 minutes and lose my number and internet or listen to offers from "other operators" (Movistar, Orange and Masmobo).

The person told me that he had less than 20 minutes To decide. Then, they called me from different numbers, pretending to be from Movistar, Orange and finally moremobile. The offer of the latter was Very attractive And better than everyone else, including what I already paid. Under pressure and without thinking, I accepted.

Subsequently, they called me saying to be "Low department" From my current operator. They informed me that my offer would be canceled and that if I accepted any other offer to return in the next 6 monthsthere would be one significant economic penalty. All this was a lie, since all these calls came from Moremobilewhich pretended to be one of the other companies.

To formalize the offer, they told me that I should continue precise instructions Upon receiving a confirmation call: say that had not been informed On the rise in rates for my current operator, to affirm that I changed for interest in the offer of MasMóvil, to say that it was autonomous (although I am not) and confirm that there were already signed a contract (although he had not done so).

This way, They are legally covered before any claim. The "representative" of masmovil that supposedly attended me said to be called Rosario Camposbut I doubt that is your real name.

Luckily, I investigated and found similar complaints on the Internet, such as It is 2021. I was able to cancel the portability in time and avoid costs. These practices are illegal and very common in MasMóvil. Great care!