Mum and daughter found dead at home months after 999 plea

That poor lady, and her poor daughter.

Apologising for all the errors they’ve made is such an insufficient response to the loss of two lives.

She called for help. I can’t imagine the fear and suffering she felt waiting for the help that never came. I can’t imagine what her poor daughter went through once her mother had passed. I don’t even want to consider how long she might have lived with her own deceased mother before her own passing.

There should never be an excuse for something like this to happen. There are no apologies that will ever fix this.

Wow! The call handler and the supervisor really messed up here. I struggle to believe it’s an isolated error. If the situation hadn’t resulted in two deaths, it wouldn’t have come to light.

I’ve said it before on Reddit. People need to integrate in their community. Offer to help others, hang out, volunteer. It takes a village to raise a child. That nobody noticed these two women missing for months suggests they had isolated themselves.

“Would you send an ambulance? Please come, please,” were the last words she said on the phone before the call ended.

Giving evidence, Susan Jevons, a paramedic and head of the coroners service at East Midlands Ambulance Service (EMAS), said an attempt was made to call Alphonsine back with no answer.

“The ambulance didn’t go to the address because the emergency medical advisor, thinking it was an abandoned call, closed the call down,” Mrs Jevons said.”

What on earth was this person thinking? How could you possibly think it was an abandoned call. I hope this person is no longer working in this role and mandatory training and SOP is revised. This is so negligent.

Rest in Peace.

Can’t help but wonder if race played a part here. Would they have classed it as “an abandoned call” if the accent had been obviously white British?

Is it just me or does it seem like there’s a lot of these stories coming out of Nottingham recently? What’s going on with the NHS there?

> Alphonsine’s medical cause of death was proposed as pneumonia while her daughter’s was “unascertained”, pathologist Dr Stuart Hamilton said in evidence.

Sounds like the daughter died because noone was sent out to help either of them when the mother called pleading for help. Absolutely appalling.

Well at least Mrs fucking Jeavons “apologised”.
It’s about time we started to hold these people to proper account and prosecute them for manslaughter.

Literally the two pieces of information needed were given.

‘Ambulance’ and address.

I’m no genius or anything, but I think with those two data points, you should be able to figure out what to do next. Send an ambulance to the given address. Idk, maybe it’s just because I’m autistic and think in different ways from most people, but that’s the only approach that makes any sense to me.

As a single mother to a disabled child, is there anything I could put in place to to try to prevent this scenario from occurring?

sounds about right for emergency services in this country. i could be bleeding out right now, and they would take 2 hours to get to my house

In Tunbridge Wells a suicidal young man called 999, and in his distress couldn’t tell them where he was. No location was traced on his phone, so he hung himself in a local park. He was found the next morning. They should have sent someone to the location of his phone. Such a sad realization that he called for help and didn’t receive it.

This was heartbreaking to read.

First of all that poor woman, ignored at her biggest time of need. Then her poor daughter who probably starved to death. What an awful way to die.