Bingo players ‘gutted’ after glitch meant their £10,000 winnings didn’t exist
Bingo players ‘gutted’ after glitch meant their £10,000 winnings didn’t exist
Posted by YchYFi
Bingo players ‘gutted’ after glitch meant their £10,000 winnings didn’t exist
Bingo players ‘gutted’ after glitch meant their £10,000 winnings didn’t exist
Posted by YchYFi
15 Comments
nah they should be forced to pay in these situations.
To provide an effective competitive environment and functioning market, businesses should suffer losses when they make mistakes. If they have glitchy software that displays erroneous winnings, then that’s on them, they should pay up. This way, companies that invest in effective and functional systems are rewarded, while cowboys fail.
Need a better compoface than that love, look sad and point at your phone, oh shit this isn’t r/compoface
The amount of big wins that end up being glitches.. wonder what would happen if you emailing them demanding a manual check of every single loss you’ve had.. just to make sure there’s not been any glitches
Bulletproof business model. When they lose, everything is okay and keep their money, when they win, claim it was a glitch and keep their money. Win win.
No sympathy – it’s clearly in the T&Cs:
>Errors, Interruptions and Malfunctions: all our gambling software is tested carefully but computer software and systems are never perfect. Mistakes of odds and pricing can also be made in betting markets. If any part of the Website suffers a software error, malfunction, or presents incorrect information to you such as incorrect terms or winnings, we have the right not to pay you out. This includes circumstances where the problem is not obvious to you and is only discovered by us when we check or verify the result of a transaction
It also goes into more depth in clause 17, further down.
Wonder how many times it glitches in their favour and they say nothing. Scum the lot of them.
” sorry our system actually picked a random number and you won. It’s a glitch as it’s supposed to find the only 1 combination that no picked as a winner”
Gonna assume it tells you about this in terms and conditions, but who reads them.
They also pay out when an opposite glitch meant the player actually won right? Right?
Is there an independent government organisation that actually understands enough about how these coded systems work that check they were actually malfunctions? Or does the government body just take their word for it that the win wasn’t legitimate?
Meanwhile if you have a brain fart and forget to pay a bill you’re fucked.
Anyone else find it sus that you hear about things like this happening every now and then
Yet NEVER hear about someone losing due to a glitch and it turns out they actually won?
When stuff like this happens, it seems its always the consumer that loses out
Hmmm…
Weird how the glitches never show losses that are then written off.
I remember entering a barclaycard football competition where you won two tickets to a final in europe and money to spend etc
I got the winning email and was told to call and arrange our passports etc called the wife and told her we’d won and everything. Tried calling but phonelines were jammed. Turns out they f-d up and sent the winning email to the whole mailing list.
Gutted.