I ordered something for my small business abroad because I haven’t found a local producer. On €83 I have to pay chf 33 of costs. This is ridiculous. I wish the system was different, maybe we could be our own brockers?

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Posted by Expat_zurich

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19 Comments

  1. Cautious_Post_1369 on

    Yeh i know this is also with amazon we needed to pay 50chf for one package of 20chf

  2. If you live close enough to a boarder or have a friend that is a frontelier…you have options.

  3. The broker fees are ridiculous! Everything is now an automated process the import. But that “service” is 25CHf it’s a joke.

  4. Ok-Environment8730 on

    It will always be near that there is a minimum something like 20 which is always that regardless of the price of the goods
    Then the rest is a percentage

  5. OkPhilosophy957 on

    I ordered a product from Turkey a few weeks ago, cost was 59.-, which I knew was under the limit for VAT to be applied (if your product costs less than 65.-, you do not need to pay Tariffs).
    Then UPS knocked on my door and asked 33.- in order for me to receive the package.
    They decided on their own to do the legal paperwork even though there is no need to do so. And since they did it, I had to pay the fee.
    I tried for weeks to get a clear explanation as of why. In the end it turned out that, in fact, they do have the legal right to do so.
    This is absolutely insane in my opinion. I did have to pay the fee in order to receive my product. They even said that if I turned the package down, I’d STILL have to pay since they already did the paperwork.
    This ssystem is completely rigged and it must be reviewed.

  6. Cereal_chocolate1291 on

    I gave up “importing” stuff when I ordered a simple military hat for 37€ in Germany…
    I was charged 18.03€ for DHL “Premium” delivery (a premium which arrived after 7 days).
    Then DHL charged me 20 more swiss francs for “Importation Fees (13), Administrative fees (3% = 1.58) and VAT”

    But since 2025 DHL adds the VAT on their 3% fees, which made my order go just over 5.- of Swiss VAT. So they can charge more importation fees even if the original order value was only 52.70 Swiss francs and should have stayed under the Swiss limit of 63 Swiss francs.

    A complete joke to me. I payed nearly as much as the product price in shipping and importation costs.

  7. Feeling_Task_7259 on

    eBay (from the UK) itemize it. Not sure what the difference is between VAT and import VAT. It’s Swiss VAT they are charging, as far as I can tell. And don’t get me started on eBay’s own service postage costs and the appallingly slow service that goes with them. Feels like a racket.

  8. Feeling_Task_7259 on

    Sure. I think the question was: below CHF 63, should it be payable? Better to get things sent by ordinary post. As long as the value is below that (including postage) and clearly declared, no checks, no charges. A lot of eBay sellers just want the convenience of the eBay label though.

  9. Forsaken-Society5340 on

    Do remember there is a difference between import tax and VAT.
    Generally any non-present (up to 100fr) will be import taxed (13 or 16fr +3% of the value). Anything over 63fr will additionally be subject to VAT.

    https://www.post.ch/de/geschaeftsloesungen/export-import-und-verzollung/import/faq-import-zoll-und-mwst

    https://www.post.ch/de/empfangen/importverzollung?shortcut=importverzollung#preise

    So cheap items are going up hurt. Thing is, not all packages are taxes, no idea why but I guess they slip through. I’ve ordered the same stuff at the same place and get different results. Just be prepared for the import tax none the less.

  10. Ordered something from alibaba where they now already add the swiss MWST directly when you order.
    Still had to pay CHF 24.- for the verzollung which concluded ‘no mwst to pay’. Well.. yeah.

  11. Forsaken-Society5340 on

    That’s the only real “loophole”, privately sent packages (up to 100fr, excluding alcohol and tabacco) will be free. Just a pain to get companies to declare it as private 😂