Hello everyone. I’m a foreigner and recently moved to Winterthur as an employee of ZHAW.
My first contract is 3 months so the HR got me an Ermächtigung (as you can see in the picture with my personal details masked) from the canton instead of having me apply for a standard residence card.
After arriving in Switzerland I saw the CHmobile plan for 9.9CHF per month and ordered for a SIM card.
But then I’m stuck with the ID verification and can’t use the SIM card at all.
CHmobile doesn’t recognize my document and doesn’t reply to my email inquiry (it’s been a week since I emailed them).
They just keep sending me emails that billing will start even with ID verification missing.
Does anyone know what I should do now?
https://i.redd.it/ehe24lsdjf4g1.png
Posted by CrusaderChen
2 Comments
Call them.
Was in a similar situation as you last month. If I recall correctly, I took my Ermächtigung, Hauptwohnsitzbescheinigung (Certificate of residence from your city), Passport, and employment contract to Swisscom to get a temporary plan. I think I only had to show the latter three documents. If you stick with them you will have to present your foreigner ID once you get it from your canton.