Bought a figure a while ago, nothing big, just a small speedy delivery [32,5 x 20 x17,5cm and 0,65kg.]
Theres been no updates, tulli took the payments trough for the käsittelymaksu and the tullitus payments, and this was suposed to be delivered in a week.
first notification, and the last ones time stamp when posti update the status as "being delivered."
No updates since, and i cant contact the seller since its with posti so they cant see the status neather.
So im asking for advice on if i should wait a few more months or just call posti?
https://www.reddit.com/gallery/1qc4meq
Posted by gooberLemon
8 Comments
Call Posti.
In the app there’s a customer service chat in the options page. I would’ve honestly contacted them well over a month ago lol.
You should contact Posti but at this point you should also contact the sender since so much time has passed.
Neither snow nor rain nor heat nor gloom of night stays these couriers from misdelivering their appointed rounds
Käsittelymaksu is paid to posti. Did you pay it (3,10 euros)?
Do not call Posti. The seller has failed to provide the product to you within 30 days. Get a refund.
You have no contract with Posti, the seller has a contract with Posti. It is 100% the sellers responsibility to get the product to you
If the package hasn’t moved for a week, contact the shipping company.
Stolen by now likely