CoCo tea shop. This is illegal, no?
Posted by vampxx99
CoCo tea shop. This is illegal, no?
Posted by vampxx99
15 Comments
If the “mobile payment” option is fee free then it’s allowed.
Probably a mysterious bunch of random Chinese apps you have to trust though if it’s like any other shop like this.
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I’ve just stopped buying from places that do this. My wallet has thanked me (as have my scales)
Re the cashless, there’s a new law (since Jan 1) about shops having to accept cash but there are some opt outs that I can’t remember offhand.
they have to give you an option to avoid surcharges. If there isn’t any, it’s illegal.
If there is no fee free way to pay, they’re meant to include it in the price
>If there’s no way for a consumer to pay without paying a surcharge, the business must include the minimum surcharge payable in the displayed price for its product
If its just card payment methods and there is another way to pay then
>the surcharge must not be more than what it costs the business to process that payment type
https://www.accc.gov.au/consumers/pricing/card-surcharges
They can do public holiday surcharges with a clear sign
>Consumers should be made aware of any weekend and public holiday surcharges that may apply before they decide to order or purchase products from restaurants and cafes. If the menu does not list prices, information about these surcharges must be displayed in some other prominent way.
https://www.accc.gov.au/business/pricing/price-displays
Good reason not to go there!!!! I am a cash only kinda person… lucky i live in a suburb that is stuck in the 90s.
Also since when did takeaway only places charge a surcharge on PH?
That feels illegal.
Same shit happens with some online payments. Literally no other way to pay and you get jammed with the surcharge.
i wish more places would implement QR code payment via PYNG or similar. convenience of tap and go but no surcharge.
PYNG is a small aussie fintech.
They really need a way to report this like a Snap Send Solve.
Otherwise it’s entirely unenforceable.
You’ll find links to ACCC that show this is illegal. You’ll also see that ACCC doesn’t take action on individual complaints. You’ll also see ACCC focus is not enforcement but “voluntary compliance”.
Why do we not put the name of the establishment in the title?
Report them to your State/Territory’s Fair Trading.
They must display the the full price, not charge a surcharge, if they don’t take cash.
coco on several locations dunno if same franchise owner, was charging a flat 50c surcharge on cards at one point. people blasted them on google reviews for it and they ended up lowering it to 20c, I stopped visiting the franchise as a whole around that time.
I’d say continue to post the evidence on google reviews