Hertz ordered to pay €10k to blind person after €150 valet charge to clean up guide dog hair

https://www.kildare-nationalist.ie/news/hertz-ordered-to-pay-10k-to-blind-person-after-150-valet-charge-to-clean-up-guide-dog-hair_arid-85872.html

Posted by Sandstorm400

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15 Comments

  1. Hertz is well known for being a shite company. They go as far as declaring cars stolen when they were rented in the states. I’m not surprised by how they handled this.

  2. Dotcaprachiappa on

    Imma need a pic of the actual car, this could be completely justified for all we know

  3. This is borderline idiocracy but it’s still pocket change for a big company and it goes to a person with disability on a small pension so I hope the money was of good use.

  4. Sorry I’m with the hire company, whoever was driving and obviously on the insurance should have cleaned the car of dog hair .. And 10 k ! .. it will only make hire companies change their policies surely.. Hired a van to move home and took the dog with me .. cleaned the van .
    Looks like the law is the law but 10 k is ridiculous

  5. Her husband rented the car, her husband returned the car dirty, her husband was charged by Hertz.

    Why the fuck is she being awarded 10k?

  6. This seems idiotic. If the car had dog hair and I had to pay to have it cleaned why wouldn’t I as the company charge the customer? A rare occasion when im in the side of the business. Guide dog or not, return the car clean.

  7. Every rental car is shite. I just use my credit card insurance when I rent with them and go pound sand. Sometimes they try to avoid it, and I have to fight it, but they always end up accepting it.

  8. Haunting-Detail2025 on

    Just because you need a guide dog doesn’t mean your spouse, who rented the car, can just turn it in with the hair everywhere and the car looking like a mess. Clean up after yourself, have some decency and act like a civilized person