Hi all,
Googling and reading the PDS hasn’t helped. It seems the Belong mobile network doesn’t allow users to set their phones in my case (iPhone 16 Pro Max) to 5G Only band setting. [5G Standalone] I’ve been with Telstra before no issues and was most recently with Vodafone and it wasn’t an issue. Any other customers with the experience?
I asked support and they said my account wasn’t active yet on their side, but everything is up and working. Support chat also said 5G is enabled on their network when I asked them this question, but they seemed to be deliberately vague to avoid directly answering the question at hand.
Basically trying to crowdsource the answer. But I suspect it’s off at the carrier level.
Thanks Team 🙂
Posted by silas_ace
3 Comments
The only way to get 5G standalone is to have a Telstra postpaid plan.
Anything else and you’ll still get 5G, but it just runs off of the 4G network.
https://www.telstra.com.au/coverage-networks/our-coverage/5g-standalone
I’m not actually sure if 5G stand alone is any quicker.
5G sucks, you’re better off.
Not sure if it helps but I’m with Belong and almost always have a 5g signal.
I haven’t messed with any configuration, so I’m guessing if you’re getting a lot of 4G either your phone doesn’t have the bands required for most 5g here or something’s up on their end