98% packaging, 2% product.

I ordered a pretty light item that doesn’t even seem especially fragile, and Galaxus shipped it in a box way bigger than necessary with loads of filler. Feels completely absurd.

What’s your experience with their packaging?

https://www.reddit.com/gallery/1s6quz7

Posted by mxhug

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34 Comments

  1. Better safe than sorry

    Its cheaper to fill a box with bubble wrap than having to deal with an angry customer

  2. Sometimes it’s worth the ease of handling to waste some space like this. Especially at scale.

  3. look, this is just how packaging works. the logistic centers have like 10 different sizes of boxes and they choose whatever fits with the least empty space. your item happens to be long and thin, so there arent any boxes that fit neatly.

    they try to send non-fragile items without extra packaging when possible, but customers just don’t like their stuff being all dinged up.

    you can always choose to pick the item up at one of their stores.

    edit: just keep in mind that driving your car just 1km (~70g of fuel) already produces much more CO2 than the plastic bubblewrap.

  4. The thing is – as hilarious as this looks – there’s a reason for it.

    They have a few different box shapes and pick the one that the item fits in. As your item is pretty long, that’s probably the only box that fit it length wise. So they have to use that one and fill it with packing material to avoid it breaking in transit.

    Using boxes that are too big + some packing material is still cheaper than stocking more box-shapes that probably will get rarely used.

  5. Fantastic_Action_163 on

    Its related to the length of the boxes, is they are often same shape just larger

    For example

    8 x 6 x 4

    12 x 8 x 6

    16 x 10 x 8

    Looking at the length of the object, probably the box one size smaller didn’t fit in length even though its way to big considering height and width.

  6. -ThreeHeadedMonkey- on

    They must have an ongoing bet or something, whose packaging ends up on Reddit first?

  7. They can’t have a box for every single shape of product, it sucks but there’s no way around it if you have such a big range of products.

    But at the same time you could’ve ordered more than just a single item so you’re also enabeling this waste.

  8. Better than when they sent me my insect screens and used no packaging and didn’t even tape both sides shut. Twice. Because it opened at the bottom and parts were missing. Both times.

  9. I recently got a picture frame in a humongous box like that. Of course just putting filling on top didn’t prevent it from being banged around, and the box from receiving holes on all sides. All things considered, the frane arrived in a pretty decent shape, but still with slight damage, so I got a refund.

  10. But why don’t they just put some protective air cushions and wrap everything in something like painter tape (so it’s more recyclable).

  11. immerhin isches polsteret. han mis Nas und zwei hdds innere glich gross schachlte becho und die händ kei polster gha. hät schlussendlich alles funkltioniert aber trotzdem

  12. Ok_Support_6454 on

    The issue probably also stems from the pricing of parcels:

    For individuals, only the weight is relevant, as long as the size of the parcel is within 100 x 60 x 60. Now, business customers probably have different pricing levels but it seems to be clear that unnecessary space isn’t “punished” enough in order to get businesses to optimize it.

  13. AcanthisittaShot3562 on

    We got a box like that for 3 or 6 little sausages for the cat. The cat was happy with his box

  14. Johnwaynemclan on

    At least it’s well protected. I’d rather have it like this than in a smaller box where it’s tossed around

  15. Chocolategogi on

    Shame on you for purchased only on product, you could at least fill this box with so much helpful things.

  16. Traumbaguette2 on

    I miss the days of notime delivery where it arrives at the same day without any additional packaging

  17. drop_table_allusers on

    I’m VERY surprised they added fillers for protection!! Thought they don’t have such stuff to save costs :-/

  18. toiletclogger2671 on

    mediamarkt does the same lol. i bought a garmin fenix 6 pro a few years back (its box is maybe a 12cm cube) and the package i received it in was similar to yours if not bigger, probably 80*50*50

  19. Tbh sometimes I love bigger boxes, it‘d great for your Kartonsammlung to stell on the street.

  20. The same thing happened with my delivery from Ottos last week… 😅 My relatively small order arrived in three separate pieces. The hair conditioner was sitting all by itself in a clearly huuuuge box… I probably could have fit into that box myself 🥴 I’m not sure if my free shipping to the door was worth all those cardboard boxes, which I then had to bring to the recycling station 😂

  21. recently_banned on

    just dont buy stuff. whatever u bought is for sure more heavily taxing the environment then some cardboard and plastic. the transport alone of the item to you has so much more impact. your fixating on the wrong, useless things. get involved in politics, be the change.

  22. I ordered a power strip from them, and it came in a box I could fit into myself. The strip had 16 sockets, but still, seemed a little excessive.

  23. Rough-Doughnut-7819 on

    Really bad example and a lot of waste. Usually they manage to make it fit better.

  24. Yea… Having recently moved and found out the new Kitchen Stove is Induction with two Items not being compatible with it ( if a Magnet sticks to it it’s compatible ) so new stuff had to be bought. I’m now on my third Crepe Pan ( still the wrong size because companies can’t make up their mind what part of their pans they measure 😑💢 ) with the Galaxus one – which already comes in its own perfectly fine transport packaging – having been shipped in another *JUST* ***BARELY*** larger Transport Packaging. The Amazon shipment was smarter by using only the Items own Transport Packaging – No extra Amazon one.

    On the other side though you have Amazon gaslighting you into buying enough to refund you the Shipping Costs but then still shipping your 5 Item Order in like 7 Shipments – [Genuine Reaction](https://media.tenor.com/ts0wNvsmmHwAAAAC/kirk-lazarus-full-retard.gif)