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  1. iwannabe1two on

    Looks like they used someone else’s images to sell their product. I would refund everything.

  2. milesjameson on

    I almost threw up looking at the first order you received — and I’m almost certain my throw up would’ve looked more appetising. 

  3. I don’t see any mushrooms in the second picture either. Correct me if I am wrong, but mushrooms are year round.

  4. Burntoastedbutter on

    NOR. It’s not even the same noodles. For that price you should also be getting an actual whole portion, not a fkin kid portion lmao

  5. The deceptive advertising is in regards to the ingredients, not the appearance.

    It doesn’t matter if the received food doesn’t match the image as long as the ingredients advertised in the image are present and in the same form (receiving ingredients blended together isn’t the same form, for example).

    It’s why you’ll never succeed in action against suppliers of frozen meals, or against fast food businesses where the items received barely resemble the advertising on the boards.

    However, if the ingredients in the images aren’t in your received product them you’ve got a case for deceptive advertising. If certain ingredients are subject to seasonal availability then this needs to be communicated in a clear manner.

  6. Wait I had just the same last week it was the most piss poor meal I’ve ever seen and looked nothing like the uber eats pic, didn’t think I could refund

  7. Heck that’s rough. Needs a strongly worded google review to let others know about their deficiencies.

  8. i am more concerned about the price vs the portion size…. what store is this per chance ? just to ensure i never ever order from them

  9. poo-brain-train on

    The issue is they’ve used stock images for illustration purposes, and ones that look like a home cooked recipe version of the meal rather than realistic representations of anything you’d get in a Chinese takeaway. ‘Mixed Vegetables’ as a dish without any onions is **crazy** lol. No way you’d be getting that many snow peas, mushrooms and broccoli without paying at least $5 extra. And tbf, the only reason they **would not** be seasonal is if they were using frozen vegetables, which actually would be even more disappointing.

    The noodles would have been a bit of a shock, yet ‘Garlic sauce fried noodles’ is an extremely vague name. What you received and what was pictured are both stir fried egg noodles. If they had added a dark sauce it would have come out quite like the photo, yet in a lot of restaurants ‘Garlic Sauce’ is typically a light and mild sauce with minced garlic. If I were to guess it’s some sort of take on Hokkien Mee, of which there is both a dark and a light version, something which whoever set up the photos on whatever website / app probably didn’t realise.

    I would bet you that the chef has NO IDEA what photos are being used to illustrate a finished meal. They are given a bunch of raw ingredients and told which sauce to use (e.g. garlic, Mongolian, satay) and they stir fry it in the wok and it’s good to go. And for a long time this was fine because customers would just see a printed menu without pictures and would use their imagination and have a little flexibility about what came out. I’m not sure if these guys outsourced the process of being online (i.e. just sent a list of the menu items to someone far away who uploads them), but that would explain a lot.

    Note: I am not justifying the discrepancies, very disappointing, but I’d just give them a heads up that the pictures are misleading and when enough people complain they’ll update them. The actual food, besides the small portions, look kind of typical for what they are named.

    Source: Worked in a Chinese takeaway as a wee lass.