Oof, I recommend talking to the customer support and may be promise to return the bike at a correct station (and of course do so). The support is not bad at all from my experience. Helped me with some silly mistakes made by me too
Also lol I can see this bike on the map right now. It’s out of the service (blue) area but literally 500m away from the nearest station to the North
jakubgorzki on
The app likely included information about where you were returning your bike and whether you were doing so within the zone. The regulations stipulate a fee of PLN 450 for leaving your bike outside the zone.
Most-Paramedic4677 on
If it is just a GPS error – just contact support. I had a similar situation when the bike decided that it is not at the station, but at the railroad territory. Support has quickly resolved the issue and I was not charged.
3 Comments
Oof, I recommend talking to the customer support and may be promise to return the bike at a correct station (and of course do so). The support is not bad at all from my experience. Helped me with some silly mistakes made by me too
Also lol I can see this bike on the map right now. It’s out of the service (blue) area but literally 500m away from the nearest station to the North
The app likely included information about where you were returning your bike and whether you were doing so within the zone. The regulations stipulate a fee of PLN 450 for leaving your bike outside the zone.
If it is just a GPS error – just contact support. I had a similar situation when the bike decided that it is not at the station, but at the railroad territory. Support has quickly resolved the issue and I was not charged.