Hey, friends!
Romanian here. I’ve seen many Portuguese people saying that Digi is shaking up the telecom market with lower prices and decent quality in your country.
How is Digi actually perceived in Portugal?
Do people trust it? Is the service good enough compared to MEO/Vodafone/NOS?
Curious to hear real opinions from Portuguese users. Also, I share with you what Digi showed on my TV a fee minutes ago. It’s about their income, which raised with 7% in the first 4 months of 2026. 🙂
https://i.redd.it/gjeywb9muc1h1.jpeg
Posted by Romania2001
17 Comments
Talk more in this sub r/digipt . The admins here like to delete all posts
DIGI right now is perceived as the brand others use to lower their prices. Some have realised it’s just better to switch to DIGI but the majority still don’t trust it enough. It will take a long time to actually make a dent. People here will complain about high prices and still continue paying them even if there’s cheaper alternatives.
Internet wise it’s comparable to the rest. TV is alright, it has what the vast majority of people need. Regarding mobile, that’s their Achilles heel. Multiple problems like calls not being connected, random dropouts, etc. Not to mention the somewhat lacklustre of customer service, can be hit or miss. It is much better now however, I always tell people to try it first before making a decision. After all, there’s no loyalty contracts in mobile.
They have years to build trust and fix their current problems.
Edit: I’ve been their client for over a year, I haven’t had any problem. I’ve also helped other family members do the switch and they share the same opinions as me. We’re all happy, especially from a financial perspective.
Yes, people trust it. The service is up and running, and is good. Of course coverage begins with bigger cities and expands with time.
Their internet is very good, their TV interface is basically unusable but for live TV the signal itself is also good. Where it’s touch and go is the mobile network, some people report problems, others not.
But those 3 major companies MEO/NOS/Vodafone have also launched their own brand of cheaper services (UZO/WOO/Amigo) to compete with DIGI and those of course run on their networks which are already established.
Switched both mobile and wired to Digi, so far great speed, great price, no issues
People on Reddit or tech forums don’t represent Portugal. The common citizen used Digi to leverage the renewal of their previous plans with Meo, for example. The service provided by Digi is unreliable outside Lisbon or Porto.
Digi acquired nowo… they are barely growing in revenues. Digi/nowo started at 2.4% of the market and it has 2.6% after a year…
Ebitda structurally negative quarter after quarter
Tried it. It was dog shit. Went away.
The service is very good for the price, bit support is non existent
I would love to switch to digi. Still waiting to have coverage in my street
Have to differentiate between mobile and fiber. Fiber is good enough and cheap. The biggest win is that Digi broke the cartel agreement, forcing big three to create low-cost MVNOs. Now you can have NOS at close to Digi prices, packaged as Woo.
I have it both in Spain and Portugal. Prices are unreal. Quality as well, especially internet fiber (my SIM struggles a bit with data outside of the country)
I’m a satisfied customer, both for internet and mobile service.
Very cheap, very fast.
So tenho pena que a digi móvel funcione muito melhor na Roménia do que em Portugal. Hoje tive 5 chamadas a cair seguidas.
Ave Digi 🙏
I looked into it late last year but the awful reviews discouraged me a bit. I’m no slouch at connection wrangling but don’t see the point in saving money only to spend time me sorting stuff out.
It was academical anyway because it turns out it’s not available in my town. I went for LigaT and I’m very pleased with it, it’s been as solid as a rock. Their service has been done rest class too, it took them half an hour to sort out a problem when we first signed up.
Having said that, I’ll definitely look at them again when I want to change provider, things change all the time and they could well be the best in the market by then.
I’m using the 1gbps fibre internet service, only good thing to say about it.
Replaced the router with a Flint 2 and it has been working 24/7 since.
Completely revolutionized Portuguese telecom market, regardless if you are a customer or not (I am). God bless Digi.