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    Qantas backflips to fund broken wheelchair after ABC questions
    Australia

    Qantas backflips to fund broken wheelchair after ABC questions

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    2. cir49c29 on

      Shitty behaviour from Qantas. It shouldn’t take bad PR from a news organisation to do the right thing. A 
      wheelchair should never have been listed as a damaged bag and a wheelchair user shouldn’t have to go through all this for Qantas to replace what they broke. 

      Considering how often wheelchairs seem to be damaged, Qantas should introduce more training for staff who handle mobility devices to ensure they act with more care and that the devices are stored more safely. 

    4. Aryore on

      I recently started using a wheelchair and the one thing that has caused me the most anxiety is having to travel with it soon via plane, it is extremely common for them to get damaged or lost and very difficult to get the airline to compensate or replace

    5. Inevitable-Level-687 on

      Mobility aids should be treated as an extension of someone’s body.

      If someone broke both your legs, you wouldn’t be able to move around.

      If someone broke your wheelchair, you wouldn’t be able to move around.

      Considering the severe consequences that ensue when people’s mobility aids are damaged, such things are treated way, WAY too lightly. Imagine if Qantas broke your legs and you needed an expensive surgery to walk again. Think of how that would impact your ability to work, to socialise, to be independent.

      (And I know argumentative pedants are going to go on about hospital stays and surgery risks – not the point. I’m saying, imagine that you suddenly couldn’t use your legs because of Qantas and needed $6K to be able to use them again. Think about what your day would look like, what your job would look like, what your finances would look like. This isn’t just an expensive object being broken, this fucks up your life.)