‘Our Chatbots Perform The Tasks Of 700 People’: Buy Now, Pay Later Company Klarna To Axe 2,000 Jobs As AI Takes On More Roles
https://www.ibtimes.co.uk/our-chatbots-perform-tasks-700-people-buy-now-pay-later-company-klarna-axe-2000-jobs-ai-1726522
‘Our Chatbots Perform The Tasks Of 700 People’: Buy Now, Pay Later Company Klarna To Axe 2,000 Jobs As AI Takes On More Roles
https://www.ibtimes.co.uk/our-chatbots-perform-tasks-700-people-buy-now-pay-later-company-klarna-axe-2000-jobs-ai-1726522
2 Comments
Damn, that’s rough for the workers. Wonder how long before this hits other industries too.
“Notably, none of the workforce reductions have been achieved through layoffs. Instead, the company has relied on a combination of natural staff turnover and a hiring freeze implemented last year.”
Oh well.. yah that’s nice. Unexpected. Still kind of a bummer, but..