This dashboard is gorgeous. I would recommend adding the numbers for the different columns that don’t have a target tied to it. Yes, it may not look at clean, but losing functionality and seeing the actual numbers is more important than something looking better.
The categories and priorities is a really cool design as well, but keep in mind if people want to filter by a particular category but may not know what all the symbols mean
OFPMatt on
Who assigns the priority for each ticket?
michaelwarling on
Aesthetics on this dashboard are great. Good use of color consistently in all the charts, no wasted ink on page. If this request is based solely on aesthetics, stop reading here, you knocked it out of the park!
But, the general advice I give my customers on these type of dashboards is to pay close attention to the objectives and actions you would take. Aside from ‘more tickets in one category rather than another’ there isn’t much actionable insight to be gained that a tabular chart would show. Maybe consider what questions your customer will ask next. Maybe it’s sparklines or trend graphs that show ticket volume over time. Maybe it’s histograms that show how many cases fall in categories based on duration or ttr or another kpi. Basically ‘what do they do with this data?’ and then build for that.
![Feedback on my Tableau Dashboard [OC]](https://www.byteseu.com/wp-content/uploads/2025/02/vjy9slmy8hle1-1024x704.png "Feedback on my Tableau Dashboard [OC]")
3 Comments
This dashboard is gorgeous. I would recommend adding the numbers for the different columns that don’t have a target tied to it. Yes, it may not look at clean, but losing functionality and seeing the actual numbers is more important than something looking better.
The categories and priorities is a really cool design as well, but keep in mind if people want to filter by a particular category but may not know what all the symbols mean
Who assigns the priority for each ticket?
Aesthetics on this dashboard are great. Good use of color consistently in all the charts, no wasted ink on page. If this request is based solely on aesthetics, stop reading here, you knocked it out of the park!
But, the general advice I give my customers on these type of dashboards is to pay close attention to the objectives and actions you would take. Aside from ‘more tickets in one category rather than another’ there isn’t much actionable insight to be gained that a tabular chart would show. Maybe consider what questions your customer will ask next. Maybe it’s sparklines or trend graphs that show ticket volume over time. Maybe it’s histograms that show how many cases fall in categories based on duration or ttr or another kpi. Basically ‘what do they do with this data?’ and then build for that.